Senior Warehouse Operations Supervisor

Netrush; Hebron Estates (KY); On-site; USD 65,000 - 78,000; Full time

Benefits offered by this job

Health insurance

PTO and holidays

401(k) retirement plan with company-m,

Life insurance

Job summary

Netrush is seeking a Warehouse Supervisor to lead day-to-day operations, guiding a team of 520 associates across receiving, inventory management, picking, packing, shipping, and returns. The role emphasizes safety, efficiency, and high standards while collaborating with warehouse leadership to meet business goals.

You will drive process improvements, balance quality and productivity, and build a high-performing team culture through coaching and mentorship in a fast-paced environment.

Qualifications

• 3 years of warehouse experience; ecommerce preferred.
• Strong administrative, organizational, and communication skills.
• Senior presence with thoughtful, articulate communication style.
• Collaborative across functions with ability to synthesize viewpoints.
• Experience with picking and packing for direct-to-consumer and business-to-business orders.
• Experience operating within multiple warehouse management systems.

Responsibilities

• Supervise daily warehouse operations across receiving, putaway, replenishment, picking, packing, shipping, and returns to ensure timely and accurate order fulfillment.
• Lead, coach, and develop a team of 520 warehouse associates with direction and performance feedback.
• Plan and assign daily labor based on priorities to maximize efficiency and meet service levels.
• Monitor productivity, accuracy, and quality metrics; identify trends and implement improvements.
• Ensure compliance with safety standards and maintain a clean, safe environment.
• Partner with leadership on labor planning, workflow optimization, and initiatives.
• Oversee inventory accuracy through cycle counts and discrepancy resolution.
• Support hiring, onboarding, training, and cross-training of associates.
• Lead shift start-up meetings and communicate safety, quality, and performance updates.
• Ensure equipment is maintained and coordinate repairs as needed.
• Foster a positive team environment and open communication.

Skills

Warehouse operations

Administrative

Communication

Cross-functional collaboration

Communication up/down

Picking & packing (D2C/B2B)

Warehouse management systems

Tools

Warehouse management systems

Job description

Netrush is seeking a Warehouse Supervisor to lead day-to-day operations, guiding a team of 520 associates across receiving, inventory management, picking, packing, shipping, and returns. The role emphasizes safety, efficiency, and high standards while collaborating with warehouse leadership to meet business goals.

You will drive process improvements, balance quality and productivity, and build a high-performing team culture through coaching and mentorship in a fast-paced environment.