Warehouse Operations Lead

ASSISTANCE ET MAITRISE TECHNIQUE; Carson (CA); On-site; USD 65,000 - 80,000; Full time

Job summary

Metropolitan Warehouse is seeking a Warehouse Supervisor to lead daily warehouse activities, directing labor, scheduling, and supervision of operations. You will oversee training of warehouse associates and ensure loading, unloading, packaging and scan discipline meet our standards, while monitoring inventory levels and safeguarding goods.

You will coordinate with the Warehouse Manager on shipping and receiving, handle urgent orders, staffing shortages, and process improvements to reduce errors,

Qualifications

• Experience in a 3PL, distribution, fulfillment, or high-volume warehouse environment.
• Strong knowledge of receiving, put-away, replenishment, picking, packing, shipping, and inventory control.
• Experience supervising warehouse associates, assigning work, monitoring productivity, and providing coaching.
• Familiarity with warehouse management systems, barcode scanners, RF devices, and basic Microsoft Excel.
• Ability to investigate inventory discrepancies, mis-picks, packing errors, damages, and shipping issues.
• Understanding of warehouse safety procedures, OSHA requirements, and incident reporting.
• Ability to work flexible schedules, including weekends, overtime, or multiple shifts when required.
• Ability to stand, walk, bend, and lift the weight required for the position.
• Manage multiple customer accounts and changing priorities.
• Follow customer-specific SOPs and shipping requirements.
• Monitor service-level agreements, order deadlines, and accuracy expectations.
• Communicate professionally with customers, carriers, drivers, and internal departments.
• Track productivity, order accuracy, inventory accuracy, damages, and on-time shipping.
• Handle urgent orders, staffing shortages, and operational problems.
• Clear communication and accountability.
• Effective coaching and conflict-resolution skills.
• Strong organization and time management.
• Attention to detail and commitment to accuracy.
• Ability to improve processes and reduce errors.
• Fair and consistent treatment of employees.

Responsibilities

• Direct daily activities of the warehouse including labor, scheduling, and supervision of day-to-day operations.
• Oversee inventory levels, monitor safety of goods, and ensure efficient usage of warehouse space.
• Assign tasks and aid Warehouse Manager with all shipping and receiving responsibilities.
• Assist and provide guidance for different warehouse duties as needed.

Skills

Supervising staff

Coaching

Organizational skills

Attention to detail

Communication

Flexibility

Conflict resolution

Inventory control

Tools

WMS

Barcode scanners

RF devices

Excel

Job description

Metropolitan Warehouse is seeking a Warehouse Supervisor to lead daily warehouse activities, directing labor, scheduling, and supervision of operations. You will oversee training of warehouse associates and ensure loading, unloading, packaging and scan discipline meet our standards, while monitoring inventory levels and safeguarding goods.

You will coordinate with the Warehouse Manager on shipping and receiving, handle urgent orders, staffing shortages, and process improvements to reduce errors,