Senior Warehouse Operations Leader — Day Shift

Alorica Inc.; Tennessee; On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

First/Day shift only

Competitive base pay

Comprehensive benefits

Job summary

Alorica Inc. seeks an experienced Warehouse Supervisor to lead production/warehousing operations in our facility. You will supervise staff, manage inventory, ensure quality, and drive productivity to meet customer commitments.

Strong leadership, Lean knowledge, and KPI focus are essential. You will maintain 5S, coordinate staffing to production plans, and report performance regularly to leadership. This role offers day shift opportunities, competitive pay, and comprehensive benefits within a

Qualifications

• 5+ years’ experience in production/warehousing operations required, 8-10 years’ experience preferred.
• ISO 9001 knowledge required.
• Lean knowledge highly preferred (Kaizen, continuous improvement projects, Green Belt, etc)
• Ability to work independently and to complete assignments per instructions and routines.
• Excellent verbal and written communication, with internal and external customers.
• Ability to work under pressure, meet deadlines, and provide customer service excellence.
• Must read/write/speak English proficiently.
• Capability to multi-task and adapt to change.
• Proven track record in a metric-focused environment and P&L awareness.

Responsibilities

• Facilitate daily coaching and development of warehouse staff.
• Supervise warehouse activities: quality, inventory, space, logistics, and shipping.
• Schedule and manage workflow to maximize efficiency and reduce overtime.
• Inspect equipment and oversee maintenance.
• Analyze productivity with leads and develop loss-prevention actions.
• Manage daily production goals, KPI reporting, and related projects.
• Maintain 5S and ISO compliance; update work instructions.
• Train and develop subordinates, manage resources, and drive improvement.

Skills

People leadership

Operations management

Staff training

KPI/metrics

Quality control

Lean / 5S

Communication

Decision making

Job description

Alorica Inc. seeks an experienced Warehouse Supervisor to lead production/warehousing operations in our facility. You will supervise staff, manage inventory, ensure quality, and drive productivity to meet customer commitments.

Strong leadership, Lean knowledge, and KPI focus are essential. You will maintain 5S, coordinate staffing to production plans, and report performance regularly to leadership. This role offers day shift opportunities, competitive pay, and comprehensive benefits within a