Senior Warehouse & Logistics Leader – NYC

NABIS; New York (NY); On-site; USD 99,000 - 121,000; Full time

Benefits offered by this job

Medical/Dental/Vision benefits

401k plan

Job summary

Nabis is seeking a reliable and motivated Senior Operations Manager to support our New York delivery hub. This role requires strong organizational skills and the ability to own site-level processes, inventory control, and vendor relationships.

The Senior Operations Manager will report to the Director of New York Operations and lead a team in a fast-growing cannabis distribution environment. Based in New York on-site, you will partner with cross-functional teams to optimize throughput, maintain

Qualifications

• 4+ years of experience within a warehouse or logistics setting.
• 4+ years of experience managing a team of at least 30+ employees.
• Experience in the Cannabis industry preferred.
• Monday - Friday, on-site work availability.
• Familiarity with various business software (ERP, CRM)
• Supply chain / data analysis training or the equivalent work experience
• Project management and quantitative analysis expertise
• High empathy, excellent communication skills
• Superior time management and organization
• Tenacity and adaptability

Responsibilities

• Work holistically with the New York GM, Managers, Supervisors, and Associates to ensure the timely and accurate transportation and movement of all inbound/outbound activities within the warehouse
• Track daily team performance and provide feedback and training to associates as needed
• Track and manage daily volume to ensure no disruption in SLA compliance
• Manage and make progress on all market OKRs and KPIs specifically around DOTIF, quality of service, inventory, and provide a best in class experience to our brand and retail partners
• Monitor and track team’s adherence to standard operating procedures (SOP)
• Forecast and monitor staffing needs and schedules of department associates
• Collaborate with all departments (including Central Ops, Engineering, Finance, and People) to ensure regular and productive cross-department communication
• Provide timely and professional communication to support other Nabis departments and external partner relationships
• Ensure compliance with all state and federal regulations regarding cannabis distribution, including inventory tracking and reporting
• Manage relationships with vendors and other supply chain partners
• Lead continuous improvement initiatives, leveraging technology and data analytics to enhance operational efficiency and customer satisfaction

Skills

Empathy

Communication

Time management

Team leadership

Attention to detail

Project management

Flexibility

ERP CRM familiarity

Tools

ERP systems

CRM software

Job description

Nabis is seeking a reliable and motivated Senior Operations Manager to support our New York delivery hub. This role requires strong organizational skills and the ability to own site-level processes, inventory control, and vendor relationships.

The Senior Operations Manager will report to the Director of New York Operations and lead a team in a fast-growing cannabis distribution environment. Based in New York on-site, you will partner with cross-functional teams to optimize throughput, maintain