Senior VP of Operations - Multiservice Growth & Performance

Legacy Management LLC; Washington (District of Columbia); On-site; USD 180,000 - 240,000; Full time

Job summary

Legacy Management is seeking a Vice President of Operations for a growing, multi-service organization. This senior leader will oversee diverse service lines, including parking, transportation, facilities management, janitorial, security, and mobility consulting, driving structure, accountability, and scalable processes.

The role focuses on leading multi-site operations, optimizing profitability, and partnering with senior leadership to elevate operating discipline and performance across the

Qualifications

• 10+ years of senior operations leadership experience.
• Experience at VP/AVP/Senior Director or Director level.
• Background across multiple service lines such as facilities, janitorial, security, parking, transportation, or related services.
• Proven ability to build structure, systems, accountability, and scalable processes.
• Strong client-facing and stakeholder management skills.

Responsibilities

• Lead daily operations across multiple service lines and business units.
• Oversee multi-site performance, standards, SOPs, and service quality.
• Manage P&L, budgeting, cost controls, financial reviews, and KPI reporting.
• Partner with senior leadership to improve profitability, systems, technology adoption, and operating discipline.
• Serve as escalation point for clients and key stakeholders.
• Develop and hold accountable department and business-line leaders.
• Support growth initiatives and client relationship development.
• Preserve a family-oriented culture while driving performance and accountability.

Skills

Senior operations leadership

P&L ownership

Budgeting

Stakeholder management

Client-facing

Cross-functional leadership

Strategic planning

Service-line leadership

Job description

Legacy Management is seeking a Vice President of Operations for a growing, multi-service organization. This senior leader will oversee diverse service lines, including parking, transportation, facilities management, janitorial, security, and mobility consulting, driving structure, accountability, and scalable processes.

The role focuses on leading multi-site operations, optimizing profitability, and partnering with senior leadership to elevate operating discipline and performance across the