Senior VP, Multi-Site Operations & Growth

Compass Group USA; Milwaukee (WI); On-site; USD 180,000 - 320,000; Full time

Job summary

Compass Group USA seeks a Vice President of Operations to provide strategic leadership across multi-site operations, ensuring financial performance, client satisfaction, and regulatory compliance. You will develop high-performing teams, strengthen client relationships, and drive growth while fostering accountability and continuous improvement.

The role requires proven leadership in food service or related industries, with a track record of improving core metrics, overseeing budgets, and guiding

Qualifications

• Bachelor’s degree preferred or equivalent professional experience.
• 12+ years of leadership experience in food service, hospitality, dining, catering, or related industries.
• 5+ years of multi-site or multi-unit operational leadership experience.
• Proven success driving financial performance, client satisfaction, retention, and operational excellence.
• Strong leadership experience building, coaching, and developing high-performing management teams.
• Expertise in P&L management, budgeting, forecasting, labor management, and financial analysis.
• Experience using operational and financial data to drive decision-making and continuous improvement.
• Demonstrated success building executive-level client relationships and supporting strategic growth initiatives.
• Experience with hiring, performance management, succession planning, and leadership development.
• Strong communication, presentation, and organizational skills.
• Proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Word.

Responsibilities

• Lead multi-site operations to achieve financial, operational, and client satisfaction goals.
• Drive performance in client retention, regulatory compliance, food safety, purchasing, culinary standards, and people management.
• Build strong relationships with clients and key stakeholders while identifying opportunities for growth.
• Develop, coach, and mentor management teams to achieve operational and financial objectives.
• Manage budgets, forecasts, labor planning, and P&L performance across assigned operations.
• Analyze business metrics and implement data-driven strategies to improve results.
• Conduct regular site visits and oversee action plans to address performance gaps.
• Support business development efforts, including site surveys, presentations, proposals, and contract negotiations.
• Ensure compliance with food safety, quality, financial, HR, and operational audit requirements.
• Communicate company initiatives and priorities while fostering collaboration across teams.

Skills

Leadership

P&L management

Financial analysis

Client relationships

Strategic planning

Communication

Team coaching

Data-driven decision making

Budgeting

Forecasting

Education

Bachelor’s degree

Tools

Excel

PowerPoint

Word

Job description

Compass Group USA seeks a Vice President of Operations to provide strategic leadership across multi-site operations, ensuring financial performance, client satisfaction, and regulatory compliance. You will develop high-performing teams, strengthen client relationships, and drive growth while fostering accountability and continuous improvement.

The role requires proven leadership in food service or related industries, with a track record of improving core metrics, overseeing budgets, and guiding