Senior VP, Commercial Deposits & Treasury Operations

Gate City Bank; Fargo (ND); Presencial; USD 180.000 - 240.000; Jornada completa

Descripción de la vacante

Gate City Bank in Fargo seeks a senior leader to oversee Commercial Deposit & Treasury Operations at the Fargo Corporate Office. You will guide strategy, optimize onboarding, and lead a multi‑functional team to deliver outstanding customer experiences while maintaining strong risk controls.

This role partners with Sales, Technology, Risk, Compliance and vendors; you will drive automation, process improvements, and talent development to support growth and profitability.

Formación

• Bachelor's degree in Business, Finance, Accounting; 7–10 years in treasury management operations, commercial deposit operations, business banking servicing, payments, or a related financial services function.
• Knowledge of commercial deposit products, treasury services, digital banking, regulatory expectations.
• Experience managing servicing, quality, productivity and risk outcomes.
• Strong executive communication, analytical, decision‑making, and relationship management skills.
• Preferred experience leading leaders or a multi‑layer team.
• Preferred experience with product implementations, vendor management, automation and process improvement.

Responsabilidades

• Lead the strategic direction for Commercial Deposit and Treasury Operations, ensuring alignment with the Bank's overall business banking, growth, client experience, and operational priorities.
• Develops and recommends a strategic roadmap for the ongoing maturity of business‑focused products and services.
• Drives innovation and excellence through the promotion, use, and implementation of business products and services that best fit the principles of high standards at Gate City Bank.
• Identifies solutions, efficiencies, and automation opportunities to improve staffing capacity for growth.
• Leads Treasury Management activities, including timely, accurate, effective, and efficient process design to deliver outstanding customer service and drive portfolio growth and recurring fee income.
• Collaborates closely with the Commercial Banking Sales team to effectively translate and align operational and sales outcomes for mutual success.
• Responsible for the effective and successful management of labor, productivity, quality control, customer obsession, and training.
• Manages revenues and provides oversight regarding expenses within the department and is responsible for meeting budget goals and objectives.
• Leads departmental projects, implementations, process improvement priorities, and system releases, adhering to change management best practices.
• Leads operational evaluation, recommendation, implementation, and ongoing optimization of business deposit and treasury products and services.
• Ensures effective business continuity, operational resilience, incident response, and contingency procedures for commercial deposit and treasury services, coordinating timely communication and resolution when service disruptions occur.
• Manages departmental vendors' contract negotiations, performance, invoicing, and timely issue resolution by demonstrating effective operational risk management.
• Prepares, contributes to, or supports reporting for senior leadership, Executive Committees, or the Board of Directors related to commercial deposit operations and Treasury Management performance, as requested.
• Serves as the first‑line operational risk owner for assigned commercial deposit and treasury activities, partnering with Compliance, Risk, Information Security, and Internal Audit to maintain effective controls, complete risk assessments, respond to findings, and oversee sustainable corrective action.
• Partners with internal stakeholders and external vendor partners to deliver innovative solutions with profitable offerings while strengthening operational performance and enhancing the end‑to‑end customer experience.
• Acts with a sense of urgency for all business processes.

Conocimientos

People leadership

Treasury management

Commercial deposit products

Digital banking

Operational risk & regulatory

Vendor management

Automation & process improvement

Executive communication

Relationship management

Educación

Bachelor's degree in Business, Finance, Accounting

Descripción del empleo

Gate City Bank in Fargo seeks a senior leader to oversee Commercial Deposit & Treasury Operations at the Fargo Corporate Office. You will guide strategy, optimize onboarding, and lead a multi‑functional team to deliver outstanding customer experiences while maintaining strong risk controls.

This role partners with Sales, Technology, Risk, Compliance and vendors; you will drive automation, process improvements, and talent development to support growth and profitability.