Senior VP, Deposit Operations

National Cooperative Bank; Arlington (OH); Hybrid; USD 180,000 - 320,000; Full time

Job summary

National Cooperative Bank is seeking a Senior Vice President and Head of Deposit Operations to lead a 50+ person team across Arlington, VA and Hillsboro, OH. The role drives deposit product strategy, digital banking, and remittance processing while ensuring risk management and regulatory compliance.

You will partner with Treasury and product leadership to deliver innovative services, optimize operations, and maintain customer focus in a dynamic banking environment.

Qualifications

• Bachelor’s degree or equivalent experience.
• 10+ years in deposit operations leadership within a regulated financial institution.
• Experience managing multi-location teams and operations.
• Strong communication, negotiation and risk management skills.
• Ability to travel ~20% and collaborate with senior leadership.

Responsibilities

• Lead Sales Support and deposit operations team to meet customer demands, optimize revenue, and control costs.
• Direct vendor operations strategy for core processing, cash management, digital banking, and payments.
• Develop and implement new deposit products and services across multiple channels.
• Drive operational excellence with KPIs and AI-enabled solutions to improve efficiency and customer experience.
• Oversee budgeting, compliance, risk controls, and regulatory alignment.
• Collaborate with IT, Legal, and Compliance to manage continuity and security.
• Represent Deposit Operations in committees and lead cross-location initiatives.

Skills

Leadership

Stakeholder management

Deposit operations

Regulatory compliance

Vendor management

Strategic planning

Communication

Cross-location leadership

AI readiness

Travel willingness

Education

Bachelor’s degree or equivalent

Tools

Fiserv

Q2

FIS

Finastra

Job description

National Cooperative Bank is seeking a Senior Vice President and Head of Deposit Operations to lead a 50+ person team across Arlington, VA and Hillsboro, OH. The role drives deposit product strategy, digital banking, and remittance processing while ensuring risk management and regulatory compliance.

You will partner with Treasury and product leadership to deliver innovative services, optimize operations, and maintain customer focus in a dynamic banking environment.