Senior VP, Client Services - Growth & Strategy

The Mx Group; Burr Ridge (IL); On-site; USD 250,000 - 350,000; Full time

Job summary

The Mx Group is seeking an SVP of Client Services to lead the client services function and drive organic growth across a diverse B2B portfolio. You will guide strategy, demand generation, and content solutions while developing teams and elevating marketing thinking within the agency.

As a member of the Executive Leadership Team, you will own revenue projections, pricing discipline, and client relationships, partnering with the CEO and agency leaders to scale the business and client impact.

Qualifications

• 15+ years in client services, account leadership, and business development in a B2B marketing/advertising/tech agency.
• Proven success growing a portfolio of client relationships, including expanding scope and revenue.
• Demonstrated people leadership across managers and senior staff.
• Deep marketing expertise across strategy, brand, demand generation, content, media and digital.
• Sound commercial judgment with forecasting, resourcing and profitability.
• Executive presence and strong communication, collaborating with CEOs and leaders.
• B2B marketing agency experience with complex sales cycles and multi-channel programs.
• Ability and enthusiasm to work onsite at Burr Ridge three days per week.

Responsibilities

• Own client satisfaction, retention, and organic growth across the portfolio.
• Serve as the agency’s marketing strategist and growth driver for key accounts.
• Lead program and plan design with data-driven, outcome-focused recommendations.
• Support new business via pitches and smooth transitions for new clients.

Skills

Leadership

Account leadership

Business development

B2B marketing

Forecasting

Commercial judgment

Executive presence

Cross-functional collaboration

Job description

The Mx Group is seeking an SVP of Client Services to lead the client services function and drive organic growth across a diverse B2B portfolio. You will guide strategy, demand generation, and content solutions while developing teams and elevating marketing thinking within the agency.

As a member of the Executive Leadership Team, you will own revenue projections, pricing discipline, and client relationships, partnering with the CEO and agency leaders to scale the business and client impact.