Senior Voice Services Architect – Enterprise VoIP

Accreditation Council for Graduate Medical Education; Sacramento (CA); On-site; USD 95,000 - 188,000; Full time

Job summary

UC Davis Medical Center in Sacramento, CA seeks a Senior VoIP Engineer to own voice services architecture for new construction and ongoing operations. You will lead design, deployment, and troubleshooting of enterprise VoIP networks, managing complex Cisco CUCM/UCCX/UCCE environments and collaborating with vendors and internal teams.

The role requires senior expertise in voice infrastructure, capacity planning, and cross-functional coordination across hospital facilities.

Qualifications

• Bachelor's degree or equivalent experience in a related technical area.
• 5+ years of VoIP tech experience and enterprise voice architecture knowledge.
• Experience with Cisco Call Manager family and related hardware.

Responsibilities

• Voice Services engineering and design for UC Davis Medical Center.
• Lead deployment efforts and support for voice and data network architecture.
• Collaborate with internal departments and vendors on solutions.

Skills

VoIP technologies

Cisco CUCM

CUCM UCCE/UCCE

Voice gateways

Enterprise voice systems

Network troubleshooting

Education

Bachelor's degree in a related technical area

Equivalent experience/training

Tools

Cisco CUCM

Cisco UCCX

Cisco Unity

Cisco UCCE/PCCE

Job description

UC Davis Medical Center in Sacramento, CA seeks a Senior VoIP Engineer to own voice services architecture for new construction and ongoing operations. You will lead design, deployment, and troubleshooting of enterprise VoIP networks, managing complex Cisco CUCM/UCCX/UCCE environments and collaborating with vendors and internal teams.

The role requires senior expertise in voice infrastructure, capacity planning, and cross-functional coordination across hospital facilities.