Senior Cisco CUCM Engineer – Enterprise Voice & SIP

All Native Group, The Federal Services Division of Ho-Chunk Inc.; Washington (District of Columbia); Sur place; USD 120 000 - 170 000; Plein temps

Résumé du poste

All Native Group is seeking a Senior CUCM engineer to design, implement, and support enterprise voice solutions including Call Manager, Unity Connection, Emergency Responder and VoIP endpoints. The role requires leading voice deployments from planning to execution and providing Tier 2/3 support across a multi-site CUCM environment.

The ideal candidate will have extensive CUCM experience, familiarity with Cisco gateways, SIP trunks, and security best practices, with willingness to work within a

Qualifications

• 7+ years of expertise with CUCM in large enterprise environments
• Experience with Cisco voice gateways (VG410, VG420, VG450) and CUCM versions 14/15 is preferred
• Knowledge of CUCM security practices (TLS, SRTP, certificates) and Unity Connection integration with Call Manager

Responsabilités

• Configure and support CUCM clusters, voice gateways and endpoints across multi-site environments.
• Provide Tier 3/advanced investigations and troubleshooting of complex voice issues enterprise-wide.
• Monitor CUCM health, performance and availability; document issues and recommend mitigations.
• Lead enterprise voice projects, migrations, tech refreshes, and deployments.
• Collaborate with cybersecurity/ IA groups to ensure security and compliance.

Connaissances

CUCM design

Call Manager

Unity Connection

SIP trunking

Voice gateways

Security TLS SRTP

Outils

Cisco IOS routers

CUBE SBC

Description du poste

All Native Group is seeking a Senior CUCM engineer to design, implement, and support enterprise voice solutions including Call Manager, Unity Connection, Emergency Responder and VoIP endpoints. The role requires leading voice deployments from planning to execution and providing Tier 2/3 support across a multi-site CUCM environment.

The ideal candidate will have extensive CUCM experience, familiarity with Cisco gateways, SIP trunks, and security best practices, with willingness to work within a