Senior VMware Day-2 Operations Lead

NewGen Technologies, Inc.; Charleston (SC); Vor Ort; USD 120.000 - 155.000; Vollzeit

Zusammenfassung

NewGen Technologies, Inc. is seeking a Sr. VMware Day 2 Operations Specialist to oversee ongoing administration, stability, performance, security, and continuous improvement of VMware environments after deployment.

You will act as a senior escalation point and collaborate with cross-functional teams to maintain reliable services and mature operations. The role emphasizes incident/problem/change management, patching, DR, and security remediation, with leadership responsibilities mentoring junior

Qualifikationen

• 5+ years hands-on experience supporting enterprise VMware environments in a production operations role.
• Strong experience with VMware vSphere, vCenter Server, ESXi, clusters, HA, DRS, vMotion, virtual networking, and virtual storage.
• Experience with patching, lifecycle management, monitoring, backup, disaster recovery, and security remediation.
• Working knowledge of scripting or automation, such as PowerCLI, PowerShell, Python, or REST APIs.
• Strong written and verbal communication skills, with the ability to explain technical issues to both technical and nontechnical stakeholders.

Aufgaben

• Administer and support VMware environments, including vCenter Server, ESXi hosts, clusters, datastores, virtual machines, templates, resource pools, and distributed switching.
• Provide senior-level troubleshooting for incidents involving availability, performance, capacity, connectivity, host failures, VM issues, and virtualization-related service degradation.
• Perform root-cause analysis and contribute to problem-management activities, corrective actions, and prevention plans.
• Plan and execute approved changes, including host maintenance, patching, upgrades, configuration updates, workload migrations, and cluster balancing.
• Monitor platform health, capacity, performance, alarms, and operational trends; identify risks before they affect business services.
• Support high-availability, distributed-resource-scheduling, vMotion, storage virtualization, and disaster-recovery capabilities as applicable to the environment.
• Coordinate with storage and network teams to investigate latency, multipathing, VLAN, routing, MTU, and connectivity issues affecting VMware workloads.
• Maintain operational documentation, support procedures, architecture records, configuration baselines, and knowledge articles.
• Validate backup, restore, replication, and recovery processes in partnership with data-protection and disaster-recovery teams.
• Support vulnerability remediation, security hardening, access reviews, compliance evidence, and audit activities for the virtualization platform.
• Participate in on-call rotations, major-incident response, service reviews, and post-incident retrospectives.
• Mentor junior administrators and promote consistent use of operational standards, automation, and IT service-management practices.

Kenntnisse

VMware vSphere

vCenter Server

HA & DRS

vMotion

Virtual networking

Virtual storage

Automation scripting

PowerCLI/PowerShell

Python/REST APIs

ITIL

Ausbildung

ITIL certification or equivalent

Tools

PowerCLI

PowerShell

Python

REST APIs

Jobbeschreibung

NewGen Technologies, Inc. is seeking a Sr. VMware Day 2 Operations Specialist to oversee ongoing administration, stability, performance, security, and continuous improvement of VMware environments after deployment.

You will act as a senior escalation point and collaborate with cross-functional teams to maintain reliable services and mature operations. The role emphasizes incident/problem/change management, patching, DR, and security remediation, with leadership responsibilities mentoring junior