Senior VMware Day-2 Operations Engineer

New York Global Consultants Inc. (NYGCI); Vienna (VA); On-site; USD 120,000 - 170,000; Full time

Job summary

New York Global Consultants Inc. (NYGCI) seeks a Senior VMware Day 2 Operations Specialist to oversee ongoing administration, stability, and security of VMware environments after implementation.

You will drive incident escalation, performance optimization, and change execution across vSphere components. You will collaborate with storage, networking, security, and service-desk teams to ensure high availability and robust recovery capabilities, while mentoring junior staff and documenting

Qualifications

• 5+ years of hands-on experience supporting enterprise VMware environments in a production operations role.

Responsibilities

• Administer and support VMware environments, including vCenter Server, ESXi hosts, clusters, datastores, virtual machines, templates, resource pools, and distributed switching.
• Provide senior-level troubleshooting for incidents involving availability, performance, capacity, connectivity, host failures, VM issues, and virtualization-related service degradation.
• Perform root-cause analysis and contribute to problem-management activities, corrective actions, and prevention plans.
• Plan and execute approved changes, including host maintenance, patching, upgrades, configuration updates, workload migrations, and cluster balancing.
• Monitor platform health, capacity, performance, alarms, and operational trends; identify risks before they affect business services.
• Support high-availability, distributed-resource-scheduling, vMotion, storage virtualization, and disaster-recovery capabilities as applicable to the environment.
• Coordinate with storage and network teams to investigate latency, multipathing, VLAN, routing, MTU, and connectivity issues affecting VMware workloads.
• Maintain operational documentation, support procedures, architecture records, configuration baselines, and knowledge articles.
• Validate backup, restore, replication, and recovery processes in partnership with data-protection and disaster-recovery teams.
• Support vulnerability remediation, security hardening, access reviews, compliance evidence, and audit activities for the virtualization platform.
• Participate in on-call rotations, major-incident response, service reviews, and post-incident retrospectives.
• Mentor junior administrators and promote consistent use of operational standards, automation, and IT service-management practices.

Skills

Dell Hardware knowledge

VMware environments

vCenter Server

ESXi hosts

Virtual machines

Templates

Resource pools

Distributed switching

Job description

New York Global Consultants Inc. (NYGCI) seeks a Senior VMware Day 2 Operations Specialist to oversee ongoing administration, stability, and security of VMware environments after implementation.

You will drive incident escalation, performance optimization, and change execution across vSphere components. You will collaborate with storage, networking, security, and service-desk teams to ensure high availability and robust recovery capabilities, while mentoring junior staff and documenting