Senior VMware Day-2 Operations Expert

NewGen Technologies; Charleston, South Carolina, United States, Northern America, Americas; Hybrid; USD 120,000 - 180,000; Full time

Job summary

NewGen Technologies is seeking a Sr. VMware Day 2 Operations Specialist to oversee the ongoing administration, stability, performance, and security of VMware environments post-implementation.

You will act as a senior escalation point for incidents, changes, and problem management across vSphere and related platforms. Work with infrastructure, storage, networking, security, backup, and service desk teams to maintain reliable services, resolve complex issues, and drive operational maturity through

Qualifications

• 5+ years of hands-on experience supporting enterprise VMware environments in a production operations role.
• Strong troubleshooting across compute, storage, networking, OS, and applications.
• Experience with change, incident, problem management and SLAs.
• Working knowledge of scripting or automation (PowerCLI, PowerShell, Python, REST APIs).
• US Citizenship is required.

Responsibilities

• Administer and support VMware environments (vCenter, ESXi, clusters, datastores, VMs).
• Provide senior-level troubleshooting for incidents affecting availability and performance.
• Perform root-cause analysis and contribute to corrective actions and prevention plans.
• Plan and execute changes, maintenance, patching, upgrades, migrations.
• Monitor health, capacity, performance, alarms, and trends; identify risks.
• Support HA, vMotion, storage virtualization, and DR capabilities.
• Coordinate with storage/network teams to resolve latency and connectivity issues.
• Maintain operational docs, procedures, baselines, and knowledge articles.
• Validate backup, restore, replication, and recovery processes.
• Support security remediation, access reviews, and audit activities.
• Participate in on-call rotations, major incidents, and post-incident reviews.
• Mentor junior administrators and promote ITSM standards and automation.

Skills

VMware vSphere

vCenter Server

ESXi

DRS

vMotion

PowerCLI

PowerShell

Python

Incident/Problem mgmt

Communication skills

On-call rotations

Tools

PowerCLI

PowerShell

Python

REST APIs

Automation platforms

Job description

NewGen Technologies is seeking a Sr. VMware Day 2 Operations Specialist to oversee the ongoing administration, stability, performance, and security of VMware environments post-implementation.

You will act as a senior escalation point for incidents, changes, and problem management across vSphere and related platforms. Work with infrastructure, storage, networking, security, backup, and service desk teams to maintain reliable services, resolve complex issues, and drive operational maturity through