Senior VMware Day-2 Operations Engineer

NewGen Technologies, Inc.; Vienna (VA); On-site; USD 120,000 - 170,000; Full time

Job summary

NewGen Technologies is seeking a Sr VMware Day 2 Operations Specialist to own the ongoing administration, stability, performance, and security of our VMware environments. This role operates post-implementation to sustain reliable services and serves as a senior escalation point for complex incidents.

You will collaborate with infrastructure, storage, networking, security, and service desks to resolve issues, improve operational maturity, and ensure policy adherence and incident response

Qualifications

• 5+ years hands-on experience supporting enterprise VMware environments in production operations
• Strong experience with VMware vSphere, vCenter Server, ESXi, clusters, HA, DRS, vMotion, virtual networking, and virtual storage
• Experience with change management, incident management, problem management, and service-level commitments

Responsibilities

• Administer and support VMware environments, including vCenter Server, ESXi hosts, clusters, datastores, virtual machines, templates, resource pools, and distributed switching
• Provide senior-level troubleshooting for incidents involving availability, performance, capacity, connectivity, host failures, VM issues, and virtualization-related service degradation
• Perform root-cause analysis and contribute to problem-management activities, corrective actions, and prevention plans
• Plan and execute approved changes, including host maintenance, patching, upgrades, configuration updates, workload migrations, and cluster balancing
• Monitor platform health, capacity, performance, alarms, and operational trends; identify risks before they affect business services
• Support high-availability, distributed-resource-scheduling, vMotion, storage virtualization, and disaster-recovery capabilities as applicable to the environment
• Coordinate with storage and network teams to investigate latency, multipathing, VLAN, routing, MTU, and connectivity issues affecting VMware workloads
• Maintain operational documentation, support procedures, architecture records, configuration baselines, and knowledge articles
• Validate backup, restore, replication, and recovery processes in partnership with data-protection and disaster-recovery teams
• Support vulnerability remediation, security hardening, access reviews, compliance evidence, and audit activities for the virtualization platform
• Participate in on-call rotations, major-incident response, service reviews, and post-incident retrospectives
• Mentor junior administrators and promote consistent use of operational standards, automation, and IT service-management practices

Skills

VMware vSphere

vCenter Server

ESXi

HA/DRS/vMotion

Troubleshooting complex incidents

Automation scripting

Change/Incident/Problem management

On-call / incident response

Documentation and architecture records

Security hardening / vulnerability

Tools

PowerCLI

PowerShell

Python

REST APIs

Job description

NewGen Technologies is seeking a Sr VMware Day 2 Operations Specialist to own the ongoing administration, stability, performance, and security of our VMware environments. This role operates post-implementation to sustain reliable services and serves as a senior escalation point for complex incidents.

You will collaborate with infrastructure, storage, networking, security, and service desks to resolve issues, improve operational maturity, and ensure policy adherence and incident response