Senior Visual Merchandising & Training Innovator

Socket.dev; New York (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

Tiffany & Co. in New York City seeks a Senior Specialist Content Innovation & Training to shape how the brand’s visual merchandising vision is communicated and implemented across all retail environments.

You will create visual guidelines, content strategy, and training programs that ensure consistent, high-luxury execution globally. In this role you will lead global guidelines for jewelry, watches, and lifestyle collections; design training for VM teams; collaborate with VM Styling and design;

Qualifications

• 5+ years of experience in visual merchandising, luxury retail, brand education, or creative content roles.
• Strong expertise in luxury visual standards and high-end retail environments
• Proven experience creating visual guidelines, training content, and learning frameworks
• Excellent visual, written, and verbal communication skills
• Strong project management and stakeholder alignment abilities
• Adobe Creative Suite and Photoshop proficiency

Responsibilities

• Own global visual merchandising guidelines for jewelry, watches, and lifestyle collections.
• Translate brand DNA and marketing goals into visual rules and principles.
• Define standards for product presentation, fixtures, zoning, storytelling, and space hierarchy.
• Design and deliver structured VM training programs for onboarding and seasonal launches.
• Lead cross-functional collaboration to align VM content with campaigns.
• Manage external agencies for content development when needed.
• Research luxury retail design trends to inform visual strategies.
• Handle requests and maintain inventory reporting for the Product Presentation team.

Skills

Visual communication

Written communication

Verbal communication

Project management

Stakeholder alignment

Tools

Adobe Creative Suite

Photoshop

Job description

Tiffany & Co. in New York City seeks a Senior Specialist Content Innovation & Training to shape how the brand’s visual merchandising vision is communicated and implemented across all retail environments.

You will create visual guidelines, content strategy, and training programs that ensure consistent, high-luxury execution globally. In this role you will lead global guidelines for jewelry, watches, and lifestyle collections; design training for VM teams; collaborate with VM Styling and design;