Manager, Global CVM Presentation & Training

Tiffany & Co; New York, Northern (NY, KY); Hybrid; USD 111,000 - 157,000; Full time

Job summary

Tiffany & Co. in New York seeks a Manager, Global CVM Presentation & Trainingshapes how the brand’s visual merchandising vision is communicated and implemented across all retail environments.

The role leads visual guidelines, content strategy, and training programs that ensure consistent, high-luxury execution globally. The position requires 5–7+ years in visual merchandising or luxury retail, with proven ability to create training content, align stakeholders, and collaborate across regional

Qualifications

• 5-7+ years of experience in visual merchandising, luxury retail, brand education, or creative content roles.
• Strong expertise in luxury visual standards and high-end retail environments.
• Proven experience creating visual guidelines, training content, and learning frameworks.
• Excellent visual, written, and verbal communication skills.
• Strong project management and stakeholder alignment abilities.

Responsibilities

• Own the creation, evolution, and governance of global visual merchandising guidelines for jewelry, watches and lifestyle collections ensuring consistency across all store formats and regions
• Translate brand DNA, product marketing strategy and commercial goals into clear visual rules and principles
• Define standards for product presentation, fixture usage, zoning, storytelling, and spatial hierarchy in partnership with the styling team
• Design and deliver structured training programs for VM teams, including onboarding and seasonal launches
• Facilitate workshops and learning experiences that balance creative inspiration with operational excellence
• Create scalable training tools that support global teams while allowing for regional nuance
• Act as a strategic partner to VM Styling and design teams
• Lead cross-functional collaboration to ensure VM content aligns with marketing campaigns and brand initiatives
• Manage external agencies or creative partners for content development when required
• Stay ahead of luxury retail, visual storytelling, and learning design trends
• Manage product requests supporting Global CVM initiatives
• Maintain inventory of products allocated to the Product Presentation team

Skills

Visual merchandising

Luxury retail

Brand education

Creative content

Project management

Stakeholder alignment

Communication

Job description

Manager, Global CVM Presentation & Training

New York, NY, United States

Trending

At Tiffany & Co., joy is central to everything we do, from crafting our exceptional pieces to inspiring clients to express and celebrate the many facets of love. It’s a skill that we’ve been perfecting since 1837, one empowered by our daring vision and entrepreneurial spirit. Together, each generation of employees honor our past whiledreaming of our future.

Position Overview:

The Manager, Global CVM Presentation & Trainingshapes how the brand’s visual merchandising vision is communicated and implemented across all retail environments. The role leads visual guidelines, content strategy, and training programs that ensure consistent, high-luxury execution globally.

Key Accountabilities:

Visual Guidelines and Brand Standards

• Own the creation, evolution, and governance of global visual merchandising guidelines for jewelry, watches and lifestyle collections ensuring consistency across all store formats and regions
• Translate brand DNA, product marketing strategy and commercial goals into clear visual rules and principles
• Define standards for product presentation, fixture usage, zoning, storytelling, and spatial hierarchy in partnership with the styling team

Training

• Design and deliver structured training programs for VM teams, including onboarding and seasonal launches
• Facilitate workshops and learning experiences that balance creative inspiration with operational excellence
• Create scalable training tools that support global teams while allowing for regional nuance

Collaboration, Innovation and Leadership

• Act as a strategic partner to VM Styling and design teams
• Lead cross-functional collaboration to ensure VM content aligns with marketing campaigns and brand initiatives
• Manage external agencies or creative partners for content development when required
• Stay ahead of luxury retail, visual storytelling, and learning design trends

Luxury Products Handling

• Manage product requests supporting Global CVM initiatives
• Maintain inventory of products allocated to the Product Presentation team

Required Qualifications:

• 5-7+ years of experience in visual merchandising, luxury retail, brand education, or creative content roles
• Strong expertise in luxury visual standards and high-end retail environments
• Proven experience creating visual guidelines, training content, and learning frameworks
• Excellent visual, written, and verbal communication skills
• Strong project management and stakeholder alignment abilities

Preferred Qualifications:

• Detail-oriented with an uncompromising eye for quality and consistency
• Strategic thinker with strong hands-on execution skills
• Natural educator and storyteller who can translate complexity into clarity
• Collaborative, influential, and comfortable operating across global teams

The hiring range for this position ranges from$$111,350 - $157,200. The rate of pay offered will be dependent upon candidates’ relevant skills and experience.