Senior Veteran Housing & Case Manager

ADP, Inc.; Harrisburg (Dauphin County); On-site; USD 52,000 - 76,000; Full time

Job summary

VMC in Harrisburg, PA seeks a Senior Case Manager (Veteran Services) to deliver advanced case management for Veterans and families at risk of homelessness. You will focus on housing placement, housing stability, and self-sufficiency, while mentoring junior staff and coordinating with partners.

The role requires independent judgment, strong knowledge of community resources, and the ability to balance direct service with team leadership. Apply today.

Qualifications

• Bachelor’s degree in social work or related field; advanced degree desirable.
• Three years minimum of case management experience in a social service setting.
• Experience with veterans, housing programs, and local social service systems.
• Proficiency with client-level data tracking systems or relational databases.
• Strong problem-solving, crisis intervention, and advocacy skills.
• Valid driver’s license and reliable transportation.

Responsibilities

• Report directly to the Program Manager.
• Manage a reduced caseload of participants with complex needs.
• Develop individualized housing and service plans for Veterans.
• Assist clients in identifying and securing housing and navigate leasing.
• Maintain regular contact, monitor progress, and provide coaching.
• Collaborate with landlords, housing authorities, and partners.
• Support wraparound services including benefits and employment.
• Complete documentation and data entry accurately.
• Participate in coordinated entry and case conferencing.
• Mentor junior case managers and assist onboarding.
• Review eligibility, recertifications, and exits per timelines.
• Assist with Temporary Financial Assistance requests as needed.
• Support quality assurance and file reviews.
• Represent VMC at community meetings and outreach events.

Skills

Case management

Independent work

Communication

Data tracking systems

Relational databases

Driver's license

Education

Bachelor’s degree in Social Work or related field

Advanced degree desirable

Tools

Relational databases

Microsoft Office

Job description

VMC in Harrisburg, PA seeks a Senior Case Manager (Veteran Services) to deliver advanced case management for Veterans and families at risk of homelessness. You will focus on housing placement, housing stability, and self-sufficiency, while mentoring junior staff and coordinating with partners.

The role requires independent judgment, strong knowledge of community resources, and the ability to balance direct service with team leadership. Apply today.