Senior VDI & Citrix Operations Lead

Leidos; Alexandria (VA); On-site; USD 92,000 - 167,000; Full time

Job summary

Leidos is seeking a Senior VDI Administrator to support a large DoD IT contract. You will provide Tier 2/3 operations support for Citrix XenDesktop, XenApp, NetScaler, StoreFront and M365 Azure Virtual Desktop (AVD) across multiple data centers.

You will monitor infrastructure, perform upgrades, develop SOPs, mentor junior staff, and coordinate with customers. A strong DoD-appropriate certification and US citizenship are required.

Qualifications

• Experience handling customer inquiries and problems.

Responsibilities

• Provide remote administration of offsite data center servers.
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Skills

Tier 2/3 admin

Citrix XenDesktop

Citrix XenApp

NetScaler

StoreFront

M365 Azure Virtual Desktop (AVD)

Scripting/Automation

Incident & trend analysis

Troubleshooting

Communication skills

Team collaboration

Support ticket systems

Mentoring/leadership

DoD 8570 (cert requirements)

Citizenship/clearance readiness

Education

Bachelor's degree with 8 years

Master’s degree with 6 years

Associate's degree with 10 years

High School Diploma with 12 years

Tools

ServiceNow

Job description

Leidos is seeking a Senior VDI Administrator to support a large DoD IT contract. You will provide Tier 2/3 operations support for Citrix XenDesktop, XenApp, NetScaler, StoreFront and M365 Azure Virtual Desktop (AVD) across multiple data centers.

You will monitor infrastructure, perform upgrades, develop SOPs, mentor junior staff, and coordinate with customers. A strong DoD-appropriate certification and US citizenship are required.