Senior VDI Engineer – Citrix & AVD Lead

Leidos; Omaha (NE); On-site; USD 92,000 - 167,000; Full time

Job summary

Leidos is seeking a Senior VDI Administrator to support a large enterprise IT contract for the DoD. The role covers remote admin of offsite data centers, Tier 2/3 operations, and modernization plans for Citrix environments.

You will help ensure reliability, performance, and security across multi-enclave environments while mentoring junior team members. The position requires DoD 8140.03 certifications, a relevant degree with extensive experience (8+ years for Bachelor’s, 6+ years for Master’s),

Qualifications

• Experience interacting with customers to handle service inquiries and problems.
• Experience as a Tier 2/3 system administrator with desktop software and ITSM tools (ServiceNow).
• Knowledge of IC IT standards and best practices.
• Extensive Citrix technologies experience: XenDesktop, XenApp, NetScaler, StoreFront.
• Experience managing Microsoft M365 Azure Virtual Desktops (AVD).
• Extensive experience with patch/upgrade methods for Citrix front/back end systems.
• Experience with rapid testing, validation, and deployment of new baseline images
• Experience with incident/trend analysis via log review, performance baselining/review, and problem management techniques.

Responsibilities

• Perform remote administration of offsite data centers.
• Provide Tier 2/3 operations support and diagnose issues for Citrix and AVD environments.
• Monitor infrastructure and health to prevent customer impact.
• Collaborate with Engineering on modernization efforts.
• Conduct network latency analysis to improve user experience.
• Implement version changes and major system upgrades.
• Coordinate with Tier 2/3 teams for testing and deployment of Group Policy changes.
• Perform periodic backups and restoration of servers.
• Monitor capacity and licensing, renew as needed.
• Document SOPs and update ITOC monitoring/docs.
• Respond to after-hours outages as required by ITOC government rep.

Skills

Customer interaction

Tier 2/3 administration

Scripting/Automation

Team collaboration

Time management

Communication

Mentoring

Ticket management

Education

Bachelor's degree +8 years experience

Master’s degree +6 years

Associate's degree +10 years

High School Diploma +12 years

DoD 8140.03 certs (Cloud+, GICSP, SSCP, Security+ CE, GSEC)

Tools

Citrix XenDesktop

Citrix XenApp

Citrix NetScaler

Citrix StoreFront

M365 Azure Virtual Desktop (AVD)

ServiceNow

Group Policy

PowerShell scripting

Job description

Leidos is seeking a Senior VDI Administrator to support a large enterprise IT contract for the DoD. The role covers remote admin of offsite data centers, Tier 2/3 operations, and modernization plans for Citrix environments.

You will help ensure reliability, performance, and security across multi-enclave environments while mentoring junior team members. The position requires DoD 8140.03 certifications, a relevant degree with extensive experience (8+ years for Bachelor’s, 6+ years for Master’s),