Senior VA Certifying & Outreach Lead

Arizona State University; Glendale (AZ); On-site; USD 50,000 - 52,000; Full time

Benefits offered by this job

Reduced tuition for employees and/or a

Health benefits

Wellness program

Retirement programs

Disability and leave program

Paid holidays

Job summary

Arizona State University is seeking an Outreach/Recruitment Coordinator 2 at the West campus to support VA educational benefits, coordinate outreach plans with external community partners, and help recruit prospective students.

The role includes supervising office staff, training, and travel to campuses and events. The salary range starts at $50,000 to $52,000 per year, depending on experience and qualifications.

Qualifications

• Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Responsibilities

• Hire, train, schedule, and supervise School Certifying Officials and VA work studies.
• Lead by example with subject-matter expertise.
• Mentor teammates and provide training when needed.
• Foster teamwork and open communication across the campus team.
• Respond to VA benefits inquiries following policies and FERPA guidance.
• Communicate effectively to address inquiries, complaints, or problems.
• Update department policies and procedures and manual.
• Cross-train across activities and manage peak processing demands.
• Pursue professional development with VA certifying organizations.
• Travel to other campuses, events, and conferences.

Skills

Customer service

Team leadership

Communication

Education

Bachelor's degree

Job description

Arizona State University is seeking an Outreach/Recruitment Coordinator 2 at the West campus to support VA educational benefits, coordinate outreach plans with external community partners, and help recruit prospective students.

The role includes supervising office staff, training, and travel to campuses and events. The salary range starts at $50,000 to $52,000 per year, depending on experience and qualifications.