Senior School Certifying Official

Arizona State University; Glendale (AZ); In loco; USD 50.000 - 52.000; Tempo pieno

Vantaggi offerti da questo lavoro

Reduced tuition for employees and/or a

Health benefits

Wellness program

Retirement programs

Disability and leave program

Paid holidays

Descrizione del lavoro

Arizona State University is seeking an Outreach/Recruitment Coordinator 2 at the West campus to support VA educational benefits, coordinate outreach plans with external community partners, and help recruit prospective students.

The role includes supervising office staff, training, and travel to campuses and events. The salary range starts at $50,000 to $52,000 per year, depending on experience and qualifications.

Competenze

• Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Mansioni

• Hire, train, schedule, and supervise School Certifying Officials and VA work studies.
• Lead by example with subject-matter expertise.
• Mentor teammates and provide training when needed.
• Foster teamwork and open communication across the campus team.
• Respond to VA benefits inquiries following policies and FERPA guidance.
• Communicate effectively to address inquiries, complaints, or problems.
• Update department policies and procedures and manual.
• Cross-train across activities and manage peak processing demands.
• Pursue professional development with VA certifying organizations.
• Travel to other campuses, events, and conferences.

Conoscenze

Customer service

Team leadership

Communication

Formazione

Bachelor's degree

Descrizione del lavoro

Job Profile:

Outreach/Recruitment Coordinator 2

Job Family:

Student Recruitment and Admission

Time Type:

Full time

Minimum Qualifications:

Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Profile Summary:

Monitors outreach/recruitment plans based on enrollment goals, organizes events, develops partnerships with external community-based organizations and represents the institution to prospective students.

Job Description:

Position Salary Range: $50,000 - $52,000 per year; offer dependent on experience

Under administrative direction, provides customer service pertaining to VA educational benefits to the university community including current and prospective veteran students, dependents, faculty and staff. Performs a variety of administrative, skilled or technical work of a specialized nature and provides first level supervision of office staff at assigned PTVC campus.

Essential Duties:

• In addition to VA School Certifying Official role, provides direct hiring, training, scheduling, and supervision of both School Certifying Officials and VA work studies at assigned campus.
• Leads by example with firsthand knowledge of all areas of expertise required.
• Models excellence in customer service. Provides mentorship and training to campus team when necessary.
• Champions teamwork and collaboration towards essential objectives. Fosters an environment of open, cordial and candid communication throughout the team.
• Utilizes VA policies, office/ASU policies and procedures and FERPA guidelines in responding to inquiries from students regarding their VA benefits.
• Skill in effective communication; responds to inquiries, complaints, or problems
• Recommends, coordinates and implements new or revised department policies and procedures affecting assigned functions; updates policy/procedure manual.
• Cross-trains in varied activities and coordinates with campus team to meet variable peak processing demands.
• Receives membership and training opportunities with professional organizations that exist for veteran certifying officials.
• Travels to other campuses, events and conferences upon occasion.

Desired Qualifications:

• Previous VA Certifying Official experience is highly desired.
• Current employment with the Arizona Board of Regents (ABOR), Arizona State University (ASU), Northern Arizona University (NAU), or the University of Arizona (UArizona).

Working Environment:

Must have ability to travel across and between various campus sites. Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse; required to stand for varying lengths of time and walk moderate distances to perform work. Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds. May be required to perform tasks in the field within and/or across University campuses.

Department Statement:

In support of the university's mission and goals, Academic Enterprise Enrollment creates, promotes and institutionalizes the broadest possible awareness of ASU as the New American University by utilizing a variety of data-informed strategies to enroll a student population representative of the vision of Arizona State University. AEE brings discipline to the formulation of enrollment strategy and the refinement of enrollment processes, and is an effective collaborator with our college and school colleagues and other enrollment partners within the Academic Enterprise, Knowledge Enterprise and Learning Enterprise. AEE is comprised of the following units: Academic Enterprise Communications; Admission Services; Financial Aid and Scholarship Services; University Registrar Service; the Pat Tillman Veterans Center; and the International Student and Scholar Center.

Academic Enterprise Enrollment Core Values:

• Make the human connection: We commit to listen, offer empathy and show compassion.
• Drive success with teamwork: We solve problems with collaboration and creativity.
• Promote a thriving community: we recognize work-life balance and embrace our individual differences.
• Go above and beyond: We share our time, talents and expertise to make an impact in all that we do.
• See the extraordinary through our efforts: We support those who are pursuing their dreams.
• Lead with respect and positive intent in every situation: We communicate openly, genuinely, and with transparency.

ASU offers an array of employee benefits, including reduced tuition for employees, their spouses and dependents; competitive rates for health and life benefits; a wellness program; disability and leave program; paid holidays; and retirement programs. Visit https://cfo.asu.edu/hr-benefits for further details, as well as https://cfo.asu.edu/hr-applicant for a message to future ASU employees.

Driving Requirement:

This position may require driving. Employee must possess a valid US Driver's license of the appropriate class and required endorsements throughout employment.

Location:

Campus: West

Funding:

No Federal Funding

ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU's Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance - For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

ASU's comprehensive benefits package is a key part of your total compensation. Visit the ASU Compensation Estimator.

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.