Senior UX Researcher: Price Perception & Pricing UX

Amazon.com Inc.; Seattle (WA); On-site; USD 152,000 - 206,000; Full time

Benefits offered by this job

Sign-on payments

Restricted stock units (RSUs)

Health insurance (medical, dental, vis

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC seeks a Senior UX Researcher to lead pricing perception research and shape the price experience globally. You will own the roadmap, apply usability, diary, interviews, and surveys to uncover friction points in pricing UX, and partner with Design, Product, and Engineering.

You will synthesize qualitative insights with quantitative data, translate business questions into actionable research plans, and mentor junior researchers while advancing reusable research

Qualifications

• Bachelor's degree in HCDE, Human Factors, Cognitive Psychology, or related field.
• Master's degree preferred in related fields.
• Experience leading various UX research methods with impact.
• Portfolio showing study plans, reports, personas.

Responsibilities

• Own and drive the research roadmap for pricing CX across global regions.
• Design and conduct research using usability testing, interviews, diary studies, concept evaluation, and surveys.
• Combine qualitative findings with quantitative data to surface systemic patterns.
• Translate business questions into research plans and communicate recommendations to leadership.
• Apply AI-augmented research workflows and judge when AI synthesis suffices.
• Mentor other researchers and improve research practices.

Skills

UX research leadership

Usability testing

Ethnography

Diary studies

Survey design

Prototype testing

Data synthesis

Study planning

Education

Bachelor's degree in HCDE/Human Factors/Cognitive Psychology

Master's degree in Human Factors/HCDE/Cognitive Psychology

Job description

Amazon.com Services LLC seeks a Senior UX Researcher to lead pricing perception research and shape the price experience globally. You will own the roadmap, apply usability, diary, interviews, and surveys to uncover friction points in pricing UX, and partner with Design, Product, and Engineering.

You will synthesize qualitative insights with quantitative data, translate business questions into actionable research plans, and mentor junior researchers while advancing reusable research