UX Researcher II — Roadmap, Global Insights & Impact

Amazon Inc.; Sunnyvale (CA); On-site; USD 143,000 - 194,000; Full time

Benefits offered by this job

Sign-on bonus

Restricted stock units

Comprehensive benefits

Job summary

Amazon.com Services LLC in Sunnyvale, CA is seeking a UX Researcher II to build and execute a research road-map, conduct lab, remote, field studies, and translate insights into actionable design guidance. This role requires rigorous methodology and collaboration across product and design teams.

Travel up to 10% may be required; work is 40 hours per week, 8:00 am–5:00 pm. Base pay range is $143,100–$193,600 per year, plus bonus/RSUs; strong qualifications in HCI, psychology, anthropology, or

Qualifications

• Master’s degree in HCI, Psychology, Anthropology or related field with 3 years UX research experience.
• Alternative: Bachelor’s degree with 5 years progressive post-baccalaureate experience.
• Experience must include UX research, various methodologies, and influencing product decisions.

Responsibilities

• Build a research road-map and refresh regularly to stay relevant.
• Conduct lab-based, remote, paper prototype, and field research; design surveys.
• Generate archetypes, journeys, and design principles to support partners.
• Use focus groups, interviews, diaries, and panels to collect insights.
• Create mechanisms to track actionable customer insights to improve products.
• Travel up to 10% may be required to fulfill role responsibilities.

Skills

UX research

Cross-functional collaboration

Stakeholder management

Research planning

Data synthesis

Education

Master’s degree in HCI / Psychology / Anthropology / related field

Bachelor’s degree + 5 years relevant experience

Tools

Remote testing platforms

Diary studies

Analytics tools

Survey tools

Job description

Amazon.com Services LLC in Sunnyvale, CA is seeking a UX Researcher II to build and execute a research road-map, conduct lab, remote, field studies, and translate insights into actionable design guidance. This role requires rigorous methodology and collaboration across product and design teams.

Travel up to 10% may be required; work is 40 hours per week, 8:00 am–5:00 pm. Base pay range is $143,100–$193,600 per year, plus bonus/RSUs; strong qualifications in HCI, psychology, anthropology, or