Senior UX Researcher, Platform & AI Tools

Anthropic; New York (NY); Hybrid; USD 305,000 - 385,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Optional equity donation matching

Generous vacation and parental leave

Flexible working hours

Lovely office space

Job summary

Anthropic is seeking a senior UX researcher for the Platform research team to shape how developers interact with Claude-based tools and APIs. You will lead qualitative and quantitative studies, partner with Platform leaders, and influence product direction with rigorous user insights.

The role is a senior individual-contributor position with autonomy, collaborating with engineers, product managers, and designers to understand users across enterprise and developer audiences while advancing AI

Qualifications

• Industry UX research experience independently scoping, designing, running, and reporting end-to-end studies.
• Mixed-methods expertise: interviewing technical users well, and designing and analyzing surveys.
• A technical background, in one of these forms: you’ve worked as a software engineer; you have API/developer-tools research experience; or you have a track record researching deeply technical products.
• Hands-on use of AI in your own research to build analyses and tooling.

Responsibilities

• Work with Platform's leaders and teams to understand what they most need to know about the people building on Claude, decide what is and isn’t worth studying, and own that agenda.
• Design and run the research yourself using both qualitative and quantitative methods.
• Study the full range of people the platform serves: developers, the teams and companies building products on it, and the people who administer and buy it.
• Communicate findings to product managers, designers, and engineers and follow them through to product decisions, while building the shared understanding of users that lets teams make good calls on their own.
• Build the tools and infrastructure that let research keep pace with the platform, using Claude heavily and inventing methods where the existing ones don’t fit.

Skills

UX research

Mixed-methods

Technical background

AI in research

Education

Bachelor’s degree in UX/related field

Job description

Anthropic is seeking a senior UX researcher for the Platform research team to shape how developers interact with Claude-based tools and APIs. You will lead qualitative and quantitative studies, partner with Platform leaders, and influence product direction with rigorous user insights.

The role is a senior individual-contributor position with autonomy, collaborating with engineers, product managers, and designers to understand users across enterprise and developer audiences while advancing AI