Senior UX Researcher

Synergy Interactive; Jersey City (NJ); Hybrid; USD 80,000 - 100,000; Full time

Job summary

An innovative firm is seeking a Lead Interactive Recruiter and Account Manager to elevate the UX research function within their organization. This role involves planning and conducting diverse research studies, championing user insights, and mentoring junior team members. With a focus on collaboration and storytelling, you'll influence product development and ensure user-centered design. If you're passionate about user experience and thrive in a hybrid work environment, this opportunity is perfect for you.

Qualifications

• 5-6 years of professional experience in UX research with a strong portfolio.
• Proven track record of building or scaling UX research programs.

Responsibilities

• Establish and expand a UX research function aligned with business goals.
• Plan and manage comprehensive research studies using diverse methodologies.

Skills

UX Research

Qualitative Research Techniques

Quantitative Research Techniques

Communication Skills

Storytelling Abilities

Job description

1 week ago Be among the first 25 applicants

This range is provided by Synergy Interactive. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$45.00/hr - $50.00/hr

Direct message the job poster from Synergy Interactive

Lead Interactive Recruiter and Account Manager at Synergy Interactive

Primary Responsibilities:

• Establish and expand a UX research function that aligns with overall business goals and product direction.
• Plan, conduct, and manage comprehensive research studies using diverse methodologies such as interviews, surveys, usability evaluations, and diary studies.
• Champion the voice of the user by providing clear, actionable insights to product, design, and leadership teams.
• Build and maintain a centralized library of research outputs, including user personas, reports, and best practices.
• Provide guidance and mentorship to junior team members, fostering strong user-centered research skills.
• Partner closely with cross-functional teams to prioritize research needs and fully integrate research into product development workflows.
• Influence key decisions by communicating research findings through engaging and persuasive storytelling.

Qualifications:

• 5–6 years of professional experience in UX research, demonstrated by a portfolio of projects that drove meaningful outcomes.
• A proven track record of building or scaling UX research programs within an organization.
• Deep knowledge and hands-on experience with a variety of qualitative and quantitative research techniques.
• Outstanding communication and storytelling abilities, with a talent for delivering insights that shape stakeholder thinking.
• Preferred: Experience in casino gaming, entertainment technology, or other fast-moving digital industries.
• Ability to thrive in a hybrid work setting, spending 3–4 days per week onsite in Jersey City, NJ.

Seniority level

• Mid-Senior level

Employment type

• Contract

Job function

• Research and Design

Industries

• Computer Games and Gambling Facilities and Casinos

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