Senior UX Research Leader: Enterprise Strategy & AI

The Intersect Group; Atlanta (GA); Hybrid; USD 120.000 - 180.000; Vollzeit

Zusammenfassung

The Intersect Group seeks a Senior UX Research Lead to establish and scale a strategic research function that informs enterprise strategy, digital product direction, service design, and AI initiatives. You will mentor researchers, partner with executives, product, design, and engineering, and translate insights into recommendations that shape roadmaps and business decisions.

This role requires building governance, standards, and research operations to ensure ethical, accessible, and

Qualifikationen

• 8+ years of UX Research or related field with leadership experience.
• Experience building or maturing a research function or operations.
• Expertise in qualitative and quantitative research methods.
• Experience with enterprise platforms or B2B products.
• Knowledge of governance, privacy, accessibility, ethics, and responsible AI.

Aufgaben

• Establish and scale an enterprise research function with governance and operations.
• Develop a strategic research roadmap aligned with digital experience and AI priorities.
• Lead and mentor a team of UX researchers and foster excellence.
• Translate findings into actionable recommendations influencing roadmaps.
• Partner with executives, product, design, analytics, and engineering.

Kenntnisse

UX Research

Customer Research

Design Research

Service Design

Research Leadership

Stakeholder Mgmt

Qualitative Methods

Quantitative Methods

Ausbildung

Graduate degree in HCI

Jobbeschreibung

The Intersect Group seeks a Senior UX Research Lead to establish and scale a strategic research function that informs enterprise strategy, digital product direction, service design, and AI initiatives. You will mentor researchers, partner with executives, product, design, and engineering, and translate insights into recommendations that shape roadmaps and business decisions.

This role requires building governance, standards, and research operations to ensure ethical, accessible, and