Senior UX Researcher — Enterprise Insights (Hybrid)

XperiencOps Inc; Pleasanton (CA); Hybrid; USD 153,000 - 187,000; Full time

Benefits offered by this job

Competitive Compensation

Comprehensive Vision, Dental, and Healthcare plans

Discretionary Time off Policy

Hybrid Work Policy

Company-paid Holidays

Job summary

A fast-growing startup in IT operations is seeking a Sr UX Researcher to conduct impactful studies and drive product decisions. You'll collaborate across teams, advocating for users while addressing complex workflows and systems. Candidates should have over 4 years of UX research experience and a portfolio showcasing their work. The position offers a hybrid work model and competitive compensation, including equity and comprehensive benefits.

Qualifications

• 4+ years of UX research experience, at least 2 years focused on enterprise software.
• Experience researching complex workflows and systems used by professional users.
• Ability to influence product decisions through research insights.

Responsibilities

• Design and conduct qualitative and quantitative research studies.
• Synthesize research findings into actionable insights.
• Advocate for enterprise users' needs throughout the product development process.

Skills

UX research experience

Communication skills

Agile environments

User interviews

Usability testing

Research methodologies

Education

Portfolio showcasing research projects

Tools

UserZoom

UserTesting

Lookback

Maze

Job description

A fast-growing startup in IT operations is seeking a Sr UX Researcher to conduct impactful studies and drive product decisions. You'll collaborate across teams, advocating for users while addressing complex workflows and systems. Candidates should have over 4 years of UX research experience and a portfolio showcasing their work. The position offers a hybrid work model and competitive compensation, including equity and comprehensive benefits.