Senior UX Designer: Delivery Experience & Strategy

Amazon; Bellevue (WA); On-site; USD 118,000 - 160,000; Full time

Job summary

Amazon.com Services LLC is seeking a Senior UX Designer for the Delivery’s Customer Experiences team to reimagine how customers understand and choose delivery options. You will collaborate with senior leaders and cross‑functional partners to translate insights into simple, delightful interfaces that guide users to their best delivery choices, shaping the future of the customer journey.

This role requires portfolio demonstrated in online work and a track record of user research, wireframes, and

Qualifications

• 3+ years of design experience

Responsibilities

• Bring forward innovative ideas and solutions and raise the bar on customer's experience with delivery
• Effectively advocate and design for the customer through objective data such as market analysis, customer insights, technical constraints/opportunities, and business insights
• Partner closely with business and development teams to plan and balance immediate changes with long-term, scalable solutions
• Quickly and thoroughly creating user flows, wire frames, visual designs, and prototypes to effectively concept and communicate detailed interaction behaviors that support decision making and development
• Assess and optimize the effectiveness of new and existing features by proactively planning, performing, and advocating validation techniques like usability testing, user research, and interpreting analytic data.
• Present design work to UX partners, cross-disciplinary teams, and executive leaders

Job description

Amazon.com Services LLC is seeking a Senior UX Designer for the Delivery’s Customer Experiences team to reimagine how customers understand and choose delivery options. You will collaborate with senior leaders and cross‑functional partners to translate insights into simple, delightful interfaces that guide users to their best delivery choices, shaping the future of the customer journey.

This role requires portfolio demonstrated in online work and a track record of user research, wireframes, and