UX Designer: Shape Customer Experience & Strategy

Amazon

New York (NY)

On-site

USD 130,000 - 176,000

Full time

14 days+

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Job summary

Amazon is seeking a talented UX Designer to join Delivery Science and Engineering. You will deliver solutions for difficult design and technical problems where your work will impact product-level customer experience and design trade-offs, and may impact product roadmaps and product metrics.

You will collaborate effectively across diverse groups and are willing to challenge the status quo as you advocate for customers.

Qualifications

5+ years of delivering design solutions as a UX designer or interaction designer.
Experience designing and prototyping with tools such as Figma, Adobe Creative Cloud, or similar.
Experience in usability testing.

Responsibilities

Deliver solutions for difficult design and technical problems where product strategy is defined.
Improve design patterns, standards, methods, and/or processes for the team. Apply expertise in at least one core UX discipline, method, and/or process.
Participate and present in design reviews at the cross-team level. Communicate difficult technical and product decisions to partners.
Balance short- and long-term design requirements against engineering teams' requirements. Recognize patterns in UX solutions and make connections to inform and/or influence technical solutions.
Identify and aggregate qualitative and quantitative data to inform design solutions at the feature and product level.
Accelerate progress by driving crisp and timely decisions, clearing blockers, and escalating appropriately.