Senior UX Designer — AI-Native Experiences & Strategy

Amazon; Sunnyvale (CA); On-site; USD 152,000 - 205,000; Full time

Benefits offered by this job

Health insurance

RSUs included

401(k) matching

Job summary

Amazon’s AWS Applied AI Solutions team is seeking a Senior UX Designer to lead AI-native business applications and end-to-end customer experiences. You will define experience strategy, shape product direction, and drive design quality across multi-service journeys.

You will work with product, engineering, and applied science to define what we build and why, not just how it looks. You’ll mentor others and raise the bar for the next generation of AI-powered solutions while moving toward proactive,

Qualifications

• 7+ years of design experience.
• Proven ability to lead end-to-end design for complex systems or cross-product experiences.
• Experience leveraging AI-powered design tools and rapid prototyping workflows.

Responsibilities

• Define and drive end-to-end UX strategy across complex product areas and multi-service journeys, translating ambiguous problems into clear, opinionated experience directions and articulating the core customer value.
• Lead the design of AI-native experiences, including proactive, context-aware AI teammates, while establishing scalable interaction models for trust, transparency, and human-AI collaboration.
• Apply system-level thinking to create cohesive experiences across products and touchpoints, and drive reusable design patterns, frameworks, and quality standards that raise the UX bar.
• Leverage AI-accelerated workflows, rapid prototyping, and vibe coding to explore ideas, validate concepts, and influence product direction through tangible artifacts.
• Partner cross-functionally with product, engineering, and science to shape product strategy and roadmap, and influence senior stakeholders through strong storytelling and customer-backed insights.
• Drive customer understanding and validation through research, experimentation, and data, while mentoring other designers and elevating overall design quality and culture.

Skills

UX design leadership

End-to-end design

AI-powered design

Cross-functional collaboration

Job description

Amazon’s AWS Applied AI Solutions team is seeking a Senior UX Designer to lead AI-native business applications and end-to-end customer experiences. You will define experience strategy, shape product direction, and drive design quality across multi-service journeys.

You will work with product, engineering, and applied science to define what we build and why, not just how it looks. You’ll mentor others and raise the bar for the next generation of AI-powered solutions while moving toward proactive,