Senior USPS Programs & Compliance Strategist

Lob; Texas; Remote; USD 128,000 - 147,000; Full time

Benefits offered by this job

RSUs

Remote-friendly opportunities

Competitive benefits

Job summary

Lob, a leader in transforming direct mail, seeks a Senior Manager, USPS Programs to lead USPS compliance, cost optimization, and mail production strategy.

You will partner with product, sales, logistics and operations to drive USPS promotions, data-driven improvements, and regulatory alignment. This role shapes postal strategy across multiple facilities and vendors, with RSUs and base salary described in the compensation section.

Qualifications

• Minimum 7+ years in a USPS-related role within a direct mail, logistics, or manufacturing environment.
• Bachelor’s degree in business, logistics, supply chain, or a related field preferred.
• Deep understanding of USPS rules, mail classification, and postal optimization strategies such as presort, commingling, and drop shipping.
• Strong verbal and written communication skills with cross-functional collaboration ability.
• Proven problem-solving mindset with ability to troubleshoot mailing challenges.
• Detail-oriented with strong organizational skills across multiple projects.
• Active involvement with industry associations (MTAC, NAPM, PostCom) a plus.

Responsibilities

• USPS Compliance and Strategy: Act as USPS liaison and SME to internal personnel and USPS contact.
• Stay current on USPS regulations and rate structures, ensuring compliant mailings while optimizing costs and delivery speed.
• Data Analysis: Monitor mail efficiency and delivery performance; analyze USPS trends to anticipate regulatory changes.
• Reporting: Develop reports on mailing performance, cost efficiency, and compliance; present findings to leadership.
• Lead end-to-end management of USPS promotions with Product and Sales to maximize postage savings.
• Vendor & Partner Relationships: Negotiate rates and improve workflows; engage with Keep Us Posted and MTAC.
• Influence Postal Policy: Participate in discussions to advocate for rate changes and new services.
• Postage Construction Influence: Work with Keep Us Posted to shape pricing structures.
• Actionable Insights: Translate industry changes into recommendations to improve operations.
• Innovation & Continuous Improvement: Lead adoption of new USPS products and services.
• Internal Training Programs: Educate teams on USPS policies and innovations.

Skills

USPS regulations

Data analysis

Cross-functional collaboration

Communication skills

Problem solving

Detail oriented

Industry involvement

Education

Bachelor's degree

Tools

PostalOne!

Mail.dat

Job description

Lob, a leader in transforming direct mail, seeks a Senior Manager, USPS Programs to lead USPS compliance, cost optimization, and mail production strategy.

You will partner with product, sales, logistics and operations to drive USPS promotions, data-driven improvements, and regulatory alignment. This role shapes postal strategy across multiple facilities and vendors, with RSUs and base salary described in the compensation section.