Senior US Operations Leader (Remote) - Revenue & Delivery

Markage; Northern (KY); Hybrid; USD 150,000 - 210,000; Full time

Job summary

Markage seeks a VP of US Operations to lead the United States business in a fully remote setting. You will own the P&L for the U.S. market, drive growth, and oversee Sales, Client Success, Studio Operations, and People Operations, ensuring a cohesive, high-performance organization.

You will set operating rhythms, lead a US leadership team, and align activities across functions to deliver exceptional client outcomes and scalable revenue growth.

Qualifications

• Proven experience as VP, GM, or equivalent with ownership of a market or business unit.
• Ability to lead multiple functions and deliver commercial and operational results.
• Track record of growing a service or professional services business while maintaining quality.

Responsibilities

• Own responsibility for the U.S. market performance, including revenue, retention, and delivery quality.
• Lead the U.S. leadership team across Sales, Client Success, Studio Operations, and People Operations.
• Establish clear operating standards, rhythms, and accountability across the U.S. organization.
• Ensure coordination between Sales, Client Success, and Delivery for a consistent client experience.
• Drive sustainable revenue growth while maintaining delivery standards and client satisfaction.
• Provide visibility into performance and key risks to company leadership.

Skills

Leadership

Strategic planning

Cross-functional leadership

Remote leadership

Commercial acumen

Education

DEX National Certification (DEX-PFN) or higher Portfolio-level Dex credential in Sales & Customer Success

Job description

Markage seeks a VP of US Operations to lead the United States business in a fully remote setting. You will own the P&L for the U.S. market, drive growth, and oversee Sales, Client Success, Studio Operations, and People Operations, ensuring a cohesive, high-performance organization.

You will set operating rhythms, lead a US leadership team, and align activities across functions to deliver exceptional client outcomes and scalable revenue growth.