Senior US Market Growth & Strategic Accounts Lead

Ritchie Bros. Auctioneers, Inc.; Westchester (IL); On-site; USD 120,000 - 210,000; Full time

Job summary

Ritchie Bros. Auctioneers, Inc. is seeking a Senior Manager to lead US Market Development and Strategic Accounts, driving engagement among high-value buyer accounts across the United States.

This role relies on data to prioritize opportunities, increase bid participation, expand wallet share, and boost adoption of IAA Marketplace Services. The Senior Manager will guide the Marketplace Demand team, applying deep knowledge of customer strategies and buying patterns to craft account plans and drive

Qualifications

• Bachelor’s degree in business, finance, international business, or a related field.
• 7+ years of related experience in the auto industry with market development, customer growth, demand generation, or a comparable field.
• Experience leading and developing a team responsible for customer or account growth.
• Experience using business and customer data to identify opportunities, set priorities, and measure results.
• Demonstrated ability to develop consultative relationships and translate customer needs into actionable account strategies.
• Experience working across functions to resolve complex customer or business issues.

Responsibilities

• Develop and execute a data-informed strategy for high-value US buyer accounts, with clear priorities for participation, share of wallet, retention, and service adoption.
• Identify and prioritize strategic growth opportunities and translate them into coordinated targeting, demand generation, and opportunity management activities.
• Lead and develop Marketplace Demand team, set clear priorities, and establish expectations for measurement and accountability.
• Guide the team in serving as strategic consultants to key buyer accounts and in developing customized account plans based on each customer's business strategy, processes, and buying patterns.
• Use internal and external data to evaluate account performance, identify emerging trends and behaviors, and adjust strategies when results or market conditions change.
• Diagnose customer challenges and systemic issues that limit buyer growth, identify root causes, and work with cross-functional partners to implement durable solutions.
• Represent the voice of the buyer across the organization and translate customer perspectives into improvements to products, services, and processes.

Skills

Strategic thinking

Data-driven

Stakeholder management

Cross-functional leadership

Communication skills

Education

Bachelor’s degree in business/finance/intl. business

Job description

Ritchie Bros. Auctioneers, Inc. is seeking a Senior Manager to lead US Market Development and Strategic Accounts, driving engagement among high-value buyer accounts across the United States.

This role relies on data to prioritize opportunities, increase bid participation, expand wallet share, and boost adoption of IAA Marketplace Services. The Senior Manager will guide the Marketplace Demand team, applying deep knowledge of customer strategies and buying patterns to craft account plans and drive