Senior Urology Clinic Operations Lead

Baylor College of Medicine (Houston, TX); Houston (TX); In loco; USD 60.000 - 80.000; Tempo pieno

Descrizione del lavoro

Baylor College of Medicine in Houston, TX is seeking a Senior Clinical Operations Coordinator to support daily clinical and operational functions in the Urology department. You will coordinate clinic activities, manage patient flow and provider schedules, support onboarding and training, and drive workflow improvements to enhance patient experience and care continuity.

The role emphasizes cross-functional collaboration, inventory management, patient communication, and proactive problem solving

Competenze

• Experience coordinating daily clinic operations and staff.
• Ability to manage patient flow and provider schedules.
• Experience in onboarding and training hospital staff.

Mansioni

• Coordinates daily clinic operations, including patient flow and scheduling.
• Provides cross-coverage to maintain continuity of care during staffing changes.
• Supports patient access, safety, and quality improvement initiatives.
• Assists with patient triage, inquiries, and timely communication.
• Monitors inventory and replenishment of clinical supplies.
• Assists with patient intake and rooming to optimize clinic flow.
• Resolves billing, appointment, and operations-related concerns.
• Monitors work queues, reports, and operational activities to address issues.
• Supports staff onboarding, orientation, and ongoing development.
• Identifies workflow improvement opportunities to reduce inefficiencies.

Conoscenze

Clinic operations

Scheduling

Patient communication

Staff onboarding

Formazione

High School diploma or GED

Descrizione del lavoro

Baylor College of Medicine in Houston, TX is seeking a Senior Clinical Operations Coordinator to support daily clinical and operational functions in the Urology department. You will coordinate clinic activities, manage patient flow and provider schedules, support onboarding and training, and drive workflow improvements to enhance patient experience and care continuity.

The role emphasizes cross-functional collaboration, inventory management, patient communication, and proactive problem solving