Senior UPS & Critical Power Field Technician

GenServe Inc.; Phillipsburg (NJ); Presencial; USD 70.000 - 95.000; Jornada completa

Descripción de la vacante

GenServe Inc. is seeking a UPS Technician to deliver professional technical services for critical power equipment. This is a field-based role requiring regional travel, independent judgment, and high professionalism in every customer interaction.

The technician will work within GenServe's UPS Services division, reporting to the UPS Service Manager, performing startups, maintenance, repairs, and customer education across UPS brands up to 1,000 kVA.

Formación

• Minimum 5–10 years UPS maintenance/repair experience across major brands (Eaton, APC, Liebert/Vertiv, etc.).
• Factory OEM training certifications on supported brands required.
• Experience with single-phase and three-phase UPS, battery/DC plants, STS, PDUs, and emergency lighting inverters.

Responsabilidades

• Perform startup and commissioning on UPS and critical power equipment.
• Conduct preventive maintenance on UPS systems across models.
• Respond to unscheduled maintenance events and outages, including nights/weekends.
• Perform power audits and document findings to GenServe standards.
• Complete field service documentation and reporting for each site visit.
• Coordinate with OEMs for software upgrades and repairs.
• Document and return defective parts per procedures.
• Collaborate with field team on installations and projects.
• Educate customers on equipment operation and assist in warranty/contract sales.

Conocimientos

UPS maintenance

Electrical distribution

Technical troubleshooting

Field service

Independent work

Safety compliance

Communication skills

Educación

Associate degree in electronics or electrical engineering

8+ years related field experience or 10–15+ years without degree

Descripción del empleo

GenServe Inc. is seeking a UPS Technician to deliver professional technical services for critical power equipment. This is a field-based role requiring regional travel, independent judgment, and high professionalism in every customer interaction.

The technician will work within GenServe's UPS Services division, reporting to the UPS Service Manager, performing startups, maintenance, repairs, and customer education across UPS brands up to 1,000 kVA.