Senior Field Service Tech – Critical Power & UPS

Mission Critical Group; United States; Remote; USD 34,000 - 55,000; Full time

Job summary

Mission Critical Group (MCG) is seeking a Field Service Technician to install, maintain, troubleshoot, and repair UPS, MV/LV power systems at client sites across the United States. This role requires 70% travel and operates with a high degree of independence.

The ideal candidate combines strong UPS and electrical systems experience with excellent customer communication skills and a commitment to safety, serving as the on-site technical expert and trusted advisor for our clients.

Qualifications

• 4+ years working with UPS, generators, governors, regulators, MV/LV switchgear, or similar power equipment.
• Industry background in datacenters, power generation, utilities, oil & gas, marine, or energy sectors.
• Proficient with multimeters, hand tools, wiring equipment, and soldering.
• Comfortable with Microsoft Office for documentation and reporting.
• Valid driver's license with clean driving record (required for travel).
• Strong customer interaction and reporting skills.

Responsibilities

• Leads jobs and manages field activities.
• Perform installation, calibration, preventative maintenance, and emergency repairs on UPS and MV/LV power distribution equipment.
• Troubleshoot and repair breakers, shutdown switches, wiring harnesses, and control panels.
• Conduct root cause analysis on complex electrical failures.
• Provide on-site technical expert guidance and educate clients on maintenance best practices.

Skills

Field service experience

UPS systems knowledge

Electrical testing

Customer communication

Education

High school diploma or GED

Tools

Multimeters

Hand tools

Wiring equipment

Soldering

Job description

Mission Critical Group (MCG) is seeking a Field Service Technician to install, maintain, troubleshoot, and repair UPS, MV/LV power systems at client sites across the United States. This role requires 70% travel and operates with a high degree of independence.

The ideal candidate combines strong UPS and electrical systems experience with excellent customer communication skills and a commitment to safety, serving as the on-site technical expert and trusted advisor for our clients.