UPS Field Service Technician — Critical Power Expert

White-Recruitment; Exeter (RI); Remote; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

Company vehicle

401(k) plan

Training programs

Guaranteed weekly pay

Overtime pay

Job summary

White-Recruitment seeks an experienced UPS Field Service Technician to service critical power equipment across New England, with focus in Massachusetts. You will diagnose faults, perform preventive maintenance and support installations for commercial and industrial UPS systems.

Applicants should have hands-on UPS experience, strong electrical knowledge, valid driver's license and willingness to travel. A company vehicle and comprehensive benefits are provided, including paid training and 24/7

Qualifications

• Previous hands-on UPS field service experience.
• Strong electrical, electronic and battery systems knowledge.
• Experience with Toshiba, Mitsubishi, Vertiv or similar UPS equipment is desirable.
• Manufacturer factory training would be advantageous.
• Strong fault-finding and customer-facing skills.
• Ability to work independently and as part of a technical team.
• Valid driver’s licence and willingness to travel across New England.
• Availability to participate in 24/7 emergency callout coverage when required.

Responsibilities

• Service, maintain, troubleshoot and repair commercial and industrial UPS systems.
• Perform preventative maintenance, equipment inspections and initial start-ups.
• Diagnose critical power faults using multimeters, oscilloscopes, power analyzers and amp clamps.
• Complete battery impedance and load testing on battery storage systems.
• Respond to emergency callouts while minimising customer downtime.
• Support equipment installations and larger project work.
• Explain equipment operation, faults and corrective actions to customers.
• Complete service reports, timecards and expense documentation accurately.
• Maintain company-issued tools, technical documentation and vehicle.
• Identify additional service or equipment opportunities where appropriate.

Skills

Electrical knowledge

Electronics knowledge

Battery systems knowledge

Fault finding

Customer service

Independent work

Team collaboration

Tools

Multimeters

Oscilloscopes

Power analyzers

Amp clamps

Job description

White-Recruitment seeks an experienced UPS Field Service Technician to service critical power equipment across New England, with focus in Massachusetts. You will diagnose faults, perform preventive maintenance and support installations for commercial and industrial UPS systems.

Applicants should have hands-on UPS experience, strong electrical knowledge, valid driver's license and willingness to travel. A company vehicle and comprehensive benefits are provided, including paid training and 24/7