Senior Universal Banker – Trusted Advisor & Growth Driver

FIRST FEDERAL BANK of KANSAS CITY; Lee's Summit (MO); On-site; USD 48,000 - 62,000; Full time

Job summary

First Federal Bank of Kansas City is seeking a Senior Universal Banker to deliver outstanding customer service, build trusted relationships, and promote our range of deposit and lending products. In this role, you will be a front-line ambassador for the bank, helping customers achieve their financial goals with tailored solutions.

As a Senior Universal Banker, you will open and maintain accounts, process transactions, and identify lending opportunities while ensuring compliance with policies and

Qualifications

• High school diploma or GED required.
• At least 2 years in a financial institution as teller and/or personal/universal banker; new account experience preferred.
• Strong customer service and sales skills.
• Knowledge of deposit and credit banking products.
• Strong communication and collaboration skills.
• High level of attention to detail.
• Ability to represent the bank to expand customer relationships and support growth.

Responsibilities

• Deliver exceptional customer service and promote the bank's brand.
• Open and maintain customer accounts and process transactions.
• Identify lending opportunities and cross-sell banking products.
• Develop and deepen customer relationships and provide product recommendations.
• Serve as Vault Custodian when management is absent and support community engagement.

Skills

Customer service

Sales skills

Communication

Collaboration

Attention to detail

Banking products knowledge

Relationship building

Education

High school diploma or GED

Job description

First Federal Bank of Kansas City is seeking a Senior Universal Banker to deliver outstanding customer service, build trusted relationships, and promote our range of deposit and lending products. In this role, you will be a front-line ambassador for the bank, helping customers achieve their financial goals with tailored solutions.

As a Senior Universal Banker, you will open and maintain accounts, process transactions, and identify lending opportunities while ensuring compliance with policies and