Senior Universal Banker & Trusted Financial Advisor

FIRST FEDERAL BANK of KANSAS CITY; Kansas City (MO); On-site; USD 50,000 - 70,000; Full time

Job summary

First Federal Bank of Kansas City seeks a Senior Universal Banker to deliver exceptional customer service, grow relationships, and proactively identify financial needs. You will open and maintain accounts, explore lending opportunities, and handle customer transactions in line with bank policies and security standards.

You’ll represent the brand in the community and support management in center operations. The role requires 2+ years in banking, strong sales and communication skills, and a

Qualifications

• High school diploma or GED required.
• 2+ years in a financial institution as teller or personal/universal banker; new account experience preferred.
• Strong customer service and sales skills.
• Knowledge of deposit and credit banking products.
• Strong communication and collaboration skills.
• High level of attention to detail.

Responsibilities

• Promote the bank's brand through exceptional customer service and relationship growth.
• Open accounts, maintain accounts, and present lending opportunities.
• Execute customer financial transactions in compliance with policies and regulations.
• Act as a frontline representative and trusted advisor to identify financial needs and recommend products.
• Contribute to community involvement and serve as Vault Custodian in management absence.

Skills

Customer service

Sales

Communication

Collaboration

Attention to detail

Relationship building

Product knowledge (deposits/loans)

Education

High school diploma or GED

Job description

First Federal Bank of Kansas City seeks a Senior Universal Banker to deliver exceptional customer service, grow relationships, and proactively identify financial needs. You will open and maintain accounts, explore lending opportunities, and handle customer transactions in line with bank policies and security standards.

You’ll represent the brand in the community and support management in center operations. The role requires 2+ years in banking, strong sales and communication skills, and a