Senior Universal Banker & Member Solutions Advisor

United Federal Credit Union; Reno (NV); On-site; USD 42,000 - 56,000; Full time

Job summary

United Federal Credit Union seeks a Member Service Advisor to reinforce member relationships by efficiently addressing service requests and promoting loan and deposit products. The role emphasizes meeting sales goals and aligning Credit Union offerings with member needs through informed lending recommendations.

The position requires strong communication, knowledge of lending principles, and a minimum of two years in sales; NMLS registration is required upon hire.

Qualifications

• Minimum of two years' experience in a related sales field.
• Sales or referral experience with proven results.
• NMLS registration required upon hire.

Responsibilities

• Sell and deliver Credit Union loan, deposit, investment, business, electronic and convenience products and services.
• Act as the primary source of product information and service support for member inquiries and account maintenance.
• Provide accurate, complete, and consistent documentation in a timely manner.
• Participate in training and team development to adapt to new processes and systems.
• Perform teller functions as needed.

Skills

Sales experience

Excellent communication

Credit knowledge

Education

High school diploma or equivalent

Some college preferred

Job description

United Federal Credit Union seeks a Member Service Advisor to reinforce member relationships by efficiently addressing service requests and promoting loan and deposit products. The role emphasizes meeting sales goals and aligning Credit Union offerings with member needs through informed lending recommendations.

The position requires strong communication, knowledge of lending principles, and a minimum of two years in sales; NMLS registration is required upon hire.