Senior Universal Banker: Client Experience Leader

City National Bank of Florida; Miami (FL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health coverage

401(k) retirement savings

Paid Time Off & Holidays

Wellness resources

Job summary

City National Bank of Florida seeks a Universal Banker Senior to assist clients with exceptional service and to perform paying, receiving and collection functions. You will support bankers, open accounts, process wires, and promote services across the branch while ensuring security and regulatory compliance.

The role involves mentoring colleagues, balancing duties, and providing timely client service in a fast-paced banking center environment.

Qualifications

• 5-7 years of banking experience including cash handling, sales, and client service.
• Strong knowledge of teller operations and online banking systems.
• Ability to meet and exceed sales goals while maintaining high client service standards.

Responsibilities

• Greet clients and provide outstanding, personalized client experience.
• Assist clients in lobby and in teller line while meeting financial needs.
• Execute transactions accurately and efficiently to maximize sales on every interaction.
• Promote bank products and cross-sell to clients.
• Maintain confidentiality and adhere to security and regulatory procedures.

Skills

Client service

Sales skills

Communication

Attention to detail

Education

High School Diploma or equivalent

Tools

Teller terminals

Online banking systems

Job description

City National Bank of Florida seeks a Universal Banker Senior to assist clients with exceptional service and to perform paying, receiving and collection functions. You will support bankers, open accounts, process wires, and promote services across the branch while ensuring security and regulatory compliance.

The role involves mentoring colleagues, balancing duties, and providing timely client service in a fast-paced banking center environment.