Senior Unit Clerk II - Front Desk & Admin Support

Behavioral Health Services; Los Angeles (CA); On-site; USD 60,952,000 - 69,829,000; Full time

Job summary

Behavioral Health Services in Los Angeles, CA is hiring a Unit Clerk II to serve as the first point of contact for clients and staff. You will provide office coverage, handle communications, schedule programmatic appointments, and support census and documentation tasks in a confidential, professional environment.

Responsibilities include greeting visitors, assisting with audits and quality initiatives, and maintaining a clean reception area.

Qualifications

• High school diploma or equivalent required; experience in healthcare settings preferred.
• Bilingual English/Spanish strongly preferred to serve diverse clients.
• Proficiency with Microsoft Office, timekeeping, and learning management systems.

Responsibilities

• Greet visitors and clients professionally and determine needs.
• Provide clerical guidance and training for new staff.
• Complete program and audit-related administrative tasks and projects.
• Ensure facility access follows safety protocols and confidentiality standards.
• Maintain a clean, welcoming reception and manage mail and deliveries.
• Answer and route calls; schedule program appointments and manage calendars.
• Support program census, intake scheduling, and documentation upload.
• Upload documentation to client health records and systems.
• Assist with meetings, trainings, and program communications.
• Maintain inventory of office supplies and support billing actions.

Skills

Communication

Organization

Recordkeeping

Bilingual English/Spanish

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Electronic timekeeping system

Electronic Learning Management System

Job description

Behavioral Health Services in Los Angeles, CA is hiring a Unit Clerk II to serve as the first point of contact for clients and staff. You will provide office coverage, handle communications, schedule programmatic appointments, and support census and documentation tasks in a confidential, professional environment.

Responsibilities include greeting visitors, assisting with audits and quality initiatives, and maintaining a clean reception area.