Senior Unified Communications & VoIP Engineer

Atrium Health Navicent; Macon (GA); On-site; USD 100,000 - 140,000; Full time

Job summary

Atrium Health Navicent seeks a Senior Unified Communications Engineer to lead critical VoIP projects, design enterprise VoIP infrastructure, and provide tier-3 incident response within SLAs. This role partners with site and business-unit leaders and technical teams to ensure security and continuity.

Candidates should have 5+ years in UC environments, healthcare experience preferred, and relevant certifications. Expect office-based work with occasional after-hours support as needed.

Qualifications

• At least 5 years experience installing and supporting sophisticated information systems.
• Alcatel-Lucent (ALCSE) or Cisco CCNA or higher certification preferred.
• No relocation or sponsorship/visa transfer now or in the future.
• Strong ability to analyze and resolve problems in Unified Communications.

Responsibilities

• Lead, execute and drive UC projects to completion.
• Design and support enterprise VoIP infrastructure and software.
• Provide tier 3 incident response and escalation.
• Collaborate with engineers for upgrades and reliability.
• Develop technical documentation and project plans.
• Maintain IT security and business continuity alignment.

Skills

VoIP systems

Network troubleshooting

Verbal written communication

Project coordination

Education

Bachelor's degree in CS or related field

Tools

SIP protocols

H.323

TCP/IP

VoIP infrastructure

Job description

Atrium Health Navicent seeks a Senior Unified Communications Engineer to lead critical VoIP projects, design enterprise VoIP infrastructure, and provide tier-3 incident response within SLAs. This role partners with site and business-unit leaders and technical teams to ensure security and continuity.

Candidates should have 5+ years in UC environments, healthcare experience preferred, and relevant certifications. Expect office-based work with occasional after-hours support as needed.