Senior Unemployment Insurance Domain Expert

Tata Consultancy Services Limited; Milford (OH); On-site; USD 130,000 - 150,000; Full time

Benefits offered by this job

Discretionary annual incentive

Comprehensive medical coverage (health

Dental & Vision

Parental leaves

401K plan

Certification & training reimbursement

Paid time off & holidays

Job summary

Tata Consultancy Services Limited in Milford, OH seeks a Domain Consultant with 15+ years in Unemployment Insurance. You will lead a team of business analysts, define requirements, and articulate UI capabilities in client-facing settings.

Role emphasizes technical UI knowledge, stakeholder communication, and the ability to navigate state-related regulatory changes while driving successful deployments. Competitive salary and benefits offered.

Qualifications

• 15+ years of experience in Unemployment Insurance domain.
• Experience in benefits areas such as Claims Intake, Weekly Certifications, Monetary/Non-Monetary determinations, Overpayments, Appeals, USDOL/IRS compliance.
• Tax areas including Employer establishment, Contribution and Wage Reports, Billing and Collections, Lien and Investigations.
• Experience with UI modernization/transformation programs as a Business Manager or SME is strongly preferred.
• Strong in requirements gathering, capability demonstration, gap analysis, documentation, and functional design.
• Excellent written and verbal communication; able to train and motivate teams.

Responsibilities

• Subject matter expert on Unemployment Insurance Tax and Benefits.
• Lead UI business analysts' team and provide guidance and direction as needed.
• Create requirement specifications for seamless deployments of UI projects.
• Know other information systems and speak to their capabilities for customers' business.
• Coordinate with business teams to build new functionality and manage client expectations.
• Demonstrate UI systems to clients and prospects.
• Lead discussions on legal changes affecting UI and coordinate with State teams.
• Coordinate with team leads and client business managers or SMEs.

Skills

Unemployment Insurance domain

Requirements gathering

Documentation

Gap analysis

Team leadership

Communication

Education

Bachelor of Computer Science

Tools

MS Office

MS Visio

Job description

Tata Consultancy Services Limited in Milford, OH seeks a Domain Consultant with 15+ years in Unemployment Insurance. You will lead a team of business analysts, define requirements, and articulate UI capabilities in client-facing settings.

Role emphasizes technical UI knowledge, stakeholder communication, and the ability to navigate state-related regulatory changes while driving successful deployments. Competitive salary and benefits offered.