Senior Underwriting Support Specialist - Hybrid (3/2)

Amerisure Insurance; Charlotte (NC); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive base pay

Performance-based incentives

Health benefits

401(k) with profit sharing

Paid time off

Flexible work arrangements

Job summary

Amerisure Insurance seeks a Senior Service and Support Administrator to join our team. This hybrid role covers 3 days in the local office and 2 days from home, supporting the Special Risk underwriting workflow and related documentation for renewals and new business.

The position emphasizes accuracy, data entry, and cross-functional collaboration within a team that values quality service, timely processing, and strong organizational skills.

Qualifications

• High school diploma or GED.
• 3 years of administrative experience.
• Experience in commercial insurance preferred.
• Proficient computer skills required, including Microsoft Office Suite.
• Demonstrated ability to build positive partnerships and work collaboratively with cross-functional business teams.
• Demonstrated successful ability to input data with a high accuracy rating, and strong attention to detail.
• Excellent organizational skills, including ability to multi-task and prioritize workload.

Responsibilities

• Administer of SR Tracker and SR UW workflow processes to support the teams new and renewal objectives.
• Set up and tracking of renewal/new business and tracking issued premiums.
• Create the pipeline/prospect tracker.
• Create the New and Renewal files in the SR UW Doc folders
• Update renewal/new business files to ensure that required underwriting data is accurate and complete
• Binding and Issuance instructions close out duplicates, complete and distribute NOC and IQS to appropriate parties. Collaborate with credit to resolve questions on issuance instructions.
• FACRe. Assist the SR Consultant- send issued policy to the reinsurer, make sure the correct documentation is into the SR UDoc and IR file and facilitate the payment process as requested.
• Utilize DocuSign system to obtain required signatures on any WC large deductible with Missouri premium. Signatures of Insured, Agency and Amerisure are required.
• Monthly Reconciliation of Retro Monitor Report information in SRQ to Actuarial monthly retro spreadsheet information.
• Maintain calendars for the team and complete various administrative duties for the team as assigned.
• Business Continuity Coordinator for Special Risk and Field Underwriting support
• Chicago CSC: LAN coordinator, plus miscellaneous facility duties-all on a back-up basis.
• Assist with the creation of legal documents and review underwriting documents for accuracy.

Skills

Administrative experience

Microsoft Office

Data accuracy

Organizational skills

Cross-functional collaboration

Attention to detail

Communication skills

Education

High school diploma or GED

Tools

DocuSign

Job description

Amerisure Insurance seeks a Senior Service and Support Administrator to join our team. This hybrid role covers 3 days in the local office and 2 days from home, supporting the Special Risk underwriting workflow and related documentation for renewals and new business.

The position emphasizes accuracy, data entry, and cross-functional collaboration within a team that values quality service, timely processing, and strong organizational skills.