Senior Service & Support Administrator – Hybrid (Commercial P&C)

Amerisure Insurance; Indianapolis (IN); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Amerisure Insurance is seeking a Senior Service and Support Administrator to join our team in a hybrid role. This position supports the Special Risk underwriting workflow, maintains trackers, and coordinates renewal and new business processes from the Indianapolis area and other offices.

You will administer SR UW documents, ensure accurate data, and collaborate with various teams to meet timelines while using DocuSign and related tools.

Qualifications

• 3 years of administrative experience in a professional setting.
• Experience in commercial insurance preferred.
• Strong attention to detail and organizational skills.

Responsibilities

• Administer SR Tracker and UW workflow processes.
• Set up renewal/new business tracking and issued premiums.
• Create pipeline/prospect tracker and SR files.
• Maintain accuracy of underwriting data across files.
• Coordinate with credit on issuance instructions.
• Facilitate signatures via DocuSign and manage retro monitor reconciliations.

Skills

Administrative Support

Microsoft Office Suite

Data Entry & Accuracy

Cross-functional Collaboration

Education

High School Diploma or GED

Tools

DocuSign

SR UW Doc system

Microsoft Excel

Job description

Amerisure Insurance is seeking a Senior Service and Support Administrator to join our team in a hybrid role. This position supports the Special Risk underwriting workflow, maintains trackers, and coordinates renewal and new business processes from the Indianapolis area and other offices.

You will administer SR UW documents, ensure accurate data, and collaborate with various teams to meet timelines while using DocuSign and related tools.