Senior Underwriting Manager, Medicare Growth & Strategy

CVS Health Corporation; Hartford (CT); On-site; USD 68,000 - 183,000; Full time

Benefits offered by this job

Comprehensive benefits package

Bonus eligibility

Equity incentives

Paid time off

Job summary

CVS Health Corporation seeks a Senior Manager, Underwriting to lead Medicare underwriting across Public and Labor, National Accounts, and Middle Market segments. You will drive profitable growth, coach a team, and deliver accurate underwriting solutions. Partner with Sales and cross-functional teams to align strategy and ensure strong customer outcomes.

The role requires 5+ years in medical underwriting, leadership experience, and advanced Excel skills. A Bachelor's degree is required.

Qualifications

• 5+ years of medical underwriting experience, including Medicare/group health products.
• Demonstrated experience leading, coaching, mentoring, or developing underwriting professionals.
• Strong knowledge of underwriting principles, risk assessment, pricing methodologies, and funding arrangements.
• Advanced proficiency in Microsoft Excel and other analytical tools.
• Excellent communication, negotiation, and relationship-building skills.
• Proven ability to manage competing priorities and drive results in a fast-paced environment.

Responsibilities

• Lead, coach, and develop a team of underwriting professionals to achieve business, operational, and financial objectives.
• Manage workload distribution, production priorities, and team performance to ensure timely and accurate delivery of underwriting results.
• Identify staffing, training, and development opportunities to build a high-performing underwriting organization.
• Drive continuous process improvement initiatives focused on productivity, rating accuracy, operational efficiency, and customer experience.
• Foster a culture of exceptional customer service and mentor team members in developing strong consultative partnership skills.
• Apply and communicate underwriting policies, product knowledge, business strategies, and organizational initiatives to support informed decision-making.
• Approve underwriting exceptions and financial variances within delegated authority limits.
• Partner with Sales and Account Management teams to support customer and broker meetings when needed.
• Collaborate across CVS Health and Aetna business segments to achieve enterprise and market-specific goals.
• Leverage market and competitive intelligence to evaluate risk, develop pricing strategies, and maximize profitability.
• Communicate and negotiate rate development methodologies and underwriting decisions with internal and external stakeholders.
• Influence case strategy and business outcomes while ensuring service level expectations and deliverables are met.
• Build and maintain strong cross-functional relationships that drive growth, operational excellence, and customer satisfaction.
• Provide leadership, guidance, and mentorship to both direct and indirect team members to maximize engagement and performance.

Skills

Leadership

Coaching

Underwriting

Excel

Communication

Prioritization

Education

Bachelor's degree

Tools

Aetna underwriting systems

Microsoft Excel

Job description

CVS Health Corporation seeks a Senior Manager, Underwriting to lead Medicare underwriting across Public and Labor, National Accounts, and Middle Market segments. You will drive profitable growth, coach a team, and deliver accurate underwriting solutions. Partner with Sales and cross-functional teams to align strategy and ensure strong customer outcomes.

The role requires 5+ years in medical underwriting, leadership experience, and advanced Excel skills. A Bachelor's degree is required.