Senior UI Operations & Change Leader — Hybrid

MD; Baltimore (MD); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Flexible hours

Hybrid teleworking

Paid holidays

Paid leave

State Pension

401(k) and 457 plans

Health, dental & prescription plans

Flexible Spending Account

State Employees Credit Union

Job summary

Maryland Department of Labor seeks a senior leader to oversee UI Benefits and Tax operations in a hybrid role. The Deputy will direct claims processing, payments, and tax administration while guiding modernization initiatives and policy development.

This role emphasizes compliance, performance improvement, and building a high-caliber leadership team to ensure accountability and public service excellence.

Qualifications

• Bachelor’s degree in a related field.
• Five years of experience in senior program leadership and strategic planning.

Responsibilities

• Direct UI Benefits and Tax program administration and leadership.
• Modernize UI operations and drive service delivery improvements.
• Ensure compliance with federal/state laws and standards.
• Monitor UI Trust Fund health and employer tax compliance.
• Build a high-performing leadership team and public-service culture.

Skills

Leadership

Strategic planning

Public administration

Policy development

Change management

Education

Bachelor’s degree in Business Administration, Public Administration, Finance

Job description

Maryland Department of Labor seeks a senior leader to oversee UI Benefits and Tax operations in a hybrid role. The Deputy will direct claims processing, payments, and tax administration while guiding modernization initiatives and policy development.

This role emphasizes compliance, performance improvement, and building a high-caliber leadership team to ensure accountability and public service excellence.