Senior UCC Manager

Computershare U.S.; North Palm Beach (FL); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Paid parental leave

Health and wellbeing rewards

401k matching

Disability insurance

Career development opportunities

Job summary

Computershare Governance Services seeks a Senior UCC Manager to lead the UCC services team, drive filings, searches, and due diligence, and expand internal capabilities. You will partner with stakeholders to enhance service delivery and scale operations, while guiding a high-performing, compliant unit.

You will shape the department's direction, mentor staff, implement best practices, and deliver measurable improvements aligned with business growth and risk management.

Qualifications

• Minimum of 3 years of leadership experience managing teams and operational workflows.
• Strong understanding of UCC services, public records research, debtor name standards, secured transactions, and filing requirements.
• Experience creating training programs, process documentation, and operational standards.
• Strong communication, coaching, stakeholder management, and relationship-building skills.

Responsibilities

• Leading and managing a geographically dispersed UCC Services team, ensuring high performance, accountability, and service excellence.
• Serving as the primary escalation point and subject matter expert for complex UCC filings, searches, lien research, and due diligence matters.
• Supporting the transition of UCC search capabilities to an internal operation.
• Developing training programs, reference materials, operational controls, and knowledge management resources.
• Establishing and maintaining standardized procedures, quality programs, and departmental controls.
• Monitoring departmental performance through KPIs, reporting, analytics, and service-level metrics.
• Recruiting, mentoring, coaching, and developing team members and future leaders.
• Identifying opportunities for automation, process improvements, and operational efficiencies.
• Partnering with internal stakeholders to support business growth and expand service offerings.
• Ensuring compliance with filing regulations, internal policies, and risk management requirements.

Skills

Leadership

Stakeholder management

Team management

Operational improvements

Communication

Education

Bachelor's degree in Business or related

Tools

UCC search tools

Workflow automation

Job description

Location: Wilmington, DE | North Palm Beach, FL | Frisco, TX (Onsite)

In this office-based position you’ll experience a supportive approach to your wellbeing and continuous learning opportunities in our friendly and inclusive workplace. Find out more at computershare.com/flex.

Job Description

Location: Wilmington, DE | North Palm Beach, FL | Frisco, TX (Onsite)

In this office-based position you’ll experience a supportive approach to your wellbeing and continuous learning opportunities in our friendly and inclusive workplace. Find out more at computershare.com/flex.

We give you a world of potential

At Computershare Governance Services, we're expanding our capabilities and investing in the future of our UCC Services function.

We're looking for a highly experienced and strategic leader to join us as a Senior UCC Manager. In this role, you'll lead a team responsible for UCC searches, filings, lien research, and due diligence services while helping shape the long-term direction of the department. You'll play a critical role in expanding our internal UCC capabilities, improving operational efficiency, and supporting continued business growth.

This is an exciting opportunity for someone who combines deep UCC expertise with strong leadership skills and a passion for building scalable, high-performing operations.

A role you will love

As a Senior UCC Manager, you'll serve as the department's primary subject matter expert for UCC services while leading the development and expansion of our internal UCC operation. You'll partner closely with stakeholders across the business to improve service delivery, support growth initiatives, and create a best-in-class UCC function.

This role is ideal for a confident leader who enjoys developing people, improving processes, solving complex operational challenges, and driving meaningful business results.

Other Key Responsibilities Include

• Leading and managing a geographically dispersed UCC Services team, ensuring high performance, accountability, and service excellence.
• Serving as the primary escalation point and subject matter expert for complex UCC filings, searches, lien research, and due diligence matters.
• Supporting the transition of UCC search capabilities to an internal operation.
• Developing training programs, reference materials, operational controls, and knowledge management resources.
• Establishing and maintaining standardized procedures, quality programs, and departmental controls.
• Monitoring departmental performance through KPIs, reporting, analytics, and service-level metrics.
• Recruiting, mentoring, coaching, and developing team members and future leaders.
• Identifying opportunities for automation, process improvements, and operational efficiencies.
• Partnering with internal stakeholders to support business growth and expand service offerings.
• Ensuring compliance with filing regulations, internal policies, and risk management requirements.

What will you bring to the role?

Required

• Minimum of 3 years of leadership experience managing teams and operational workflows.
• Strong understanding of UCC services, public records research, debtor name standards, secured transactions, and filing requirements.
• Experience creating training programs, process documentation, and operational standards.
• Strong communication, coaching, stakeholder management, and relationship-building skills.
• Demonstrated success driving operational improvements and managing service delivery teams.
• Ability to confidently lead established teams and navigate organizational change.

Preferred

• Bachelor's degree in Business, Legal Studies, Finance, Paralegal Studies, or a related field.
• Direct UCC experience, including UCC searches, filings, lien research, and due diligence services.
• Experience building or expanding internal UCC search capabilities.
• Experience in public records, legal services, corporate compliance, governance, or corporate services environments.
• Experience implementing workflow management, automation, or reporting solutions.

Rewards designed for you

Paid parental leave, flexible working and a caring and inclusive culture.

Health and wellbeing rewards that can be tailored to support you and your family, including medical, dental and vision.

Invest in your future with 401k matching and tax-advantaged flexible spending plans, including healthcare, dependent care and commuter.

Income protection. Our package includes short and long-term disability benefits, life insurance and supplemental life insurance.

And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub .

• This role may require travel of up to 10%.

This role is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without sponsorship now or in the future.

About Us

A company to be proud of

We're a global leader in financial administration with over 11,000 employees across more than 22 different countries. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

Fairness and culture

We want to provide you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.

About The Team

Since 1978, we’ve been trusted by companies around the globe to manage their shareholder registry, corporate actions and shareholder meetings and we’re now the number one transfer agency in the world. As client needs evolved, so has our portfolio of services; extending our Issuer Services into equity and entity governance services to companies both public and private worldwide. Careers in Issuer Services could mean anything from assisting shareholders with your portfolios, enabling access to global markets or helping clients deliver on their equity and entity compliance requirements everywhere they operate.